- Report: #1073183
Report - Rebuttal - Arbitrate
Complaint Review: Cat's Meow
Cat's Meow, Select State/Province USA
Cat's Meow Deceptive On-Line Ordering Website Internet
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Yesterday I went on-line to order 1 Cat's Meow toy for my cat. Their website had an offer to buy one get one free so I selected it. Next it asked me if I wanted to upgrade to the deluxe model for $5 extra, which I did. It asked if I wanted expedited shipping which I declined.
After I entered the order I entered my credit card and shipping details. I clicked the proceed button and expected to be taken to a confirmation page to review the order, just like most reputable companies have. To my surprise it immediately processed the order. What it told me I had purchased were two deluxe Cat Meow's plus two free. Instead of an order costing me $35.89 it billed me $91.78 and I'm being sent 4 toys I don't want.
I strongly advise people not to buy this toy from this website. If a company wants to sell product over the web they should have a review page before you comit to purchasing. Obviously this company has a strategy of tricking customers into buying a lot more toys than the want and hopping they will just accept it.
I can't vouch for the product yet but if you really want to buy one of these buy it from a reputable site like Amazon or Ebay.
This report was posted on Ripoff Report on 08/05/2013 11:49 AM and is a permanent record located here: http://www.ripoffreport.com/r/Cats-Meow/Select-StateProvince/Cats-Meow-Deceptive-On-Line-Ordering-Website-Internet-1073183. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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