- Report: #1072745
Report - Rebuttal - Arbitrate
Complaint Review: Cat`s Meow
Cat`s Meowwww.catsmeow.com, Select State/Province USA
Cat`s Meow Sent four cat`s meow - order 1 plus free one - charged me both -then sent to canada post which charge me shipping - charged me for converting us to cdn when my credit card did that also - bill was $100.28 - sent no invoice www.catsmeow.com Wallingford, Connecticut
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I placed my order over the phone - it was all automated - you could not talk to a person.
I order one cat`s meow and one free one for $19.99. I was told that I would have to pay process and shipping on the first one as well as the free one.
I was asked whether I wanted to have it sent express post or regular mail and I said regular mail.
I was told since I was calling from Canada it would cost me $10.00 more.
I was also told that they would convert the monies from U.S. to Canadian.
I received notice from Canada Post to pick up a package and when I got there it was a hugh box and I was charge $18.13 as it had been sent by Express Post.
When I got home and opened the box there were four cat`s meows.
There was no invoice attached anywhere to explain the total cost.
When the amount went thru my credit card - it was $76.78 US - and my credit card company converted it to CDN $82.15.
In total the two cat`s meow that I thought I order for $19.99 cost me a total of $100.28. (82.15 + 18.13).
This report was posted on Ripoff Report on 08/03/2013 10:17 AM and is a permanent record located here: http://www.ripoffreport.com/r/Cats-Meow/wwwcatsmeowcom-Select-StateProvince/Cats-Meow-Sent-four-cats-meow-order-1-plus-free-one-charged-me-both-then-sent-to-c-1072745. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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