- Report: #1075603
Report - Rebuttal - Arbitrate
Complaint Review: Cautivadora
CautivadoraNew York, NY NY, New York USA
Cautivadora Never recieved travel hammock New York, New York
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I purchased a living social deal for a folding hammock from Cautivadora on July 14th. It cost $59 for the deal and then when I went to use it I was charged and additional $23 for shipping. Problem #1, There was no mention in the deal about an additional fee for shipping. I contacted them about 2 weeks later and asked when the item would ship and was told that they were backlogged and it may take 2-6 weeks to ship. Problem #2, if I paid for it already I should have it right away, especially if the shipping was that much. I was told that I would be notified when it ships. I then got an email from then on 8/1 that the item had shipped. I didn' get a tracking number or any indication on when it would arrive. On 8/12 I emailed the company and was told that it was shipped fed ex and that I should recieve a separate tracking number from fed ex and I could call a living social hotline for this info if I didn't recieve it. On 8/13 I called the hotline and there was a recording that said the number had been disconnected. I called the main number and there was a recording that the phones were down for the evening. I am not happy with this company and think they are a scam. I have also emailed living social to ask for a refund. Will update later.
This report was posted on Ripoff Report on 08/13/2013 05:58 PM and is a permanent record located here: http://www.ripoffreport.com/r/Cautivadora/NY-New-York/Cautivadora-Never-recieved-travel-hammock-New-YorknbspNew-York-1075603. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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