- Report: #1072073
Report - Rebuttal - Arbitrate
Complaint Review: Cautivadora
Cautivadora Hammock never arrives, no answer to emails, phone message box full Internet
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I bought a voucher from Living Social for a nice-looking hammock (59.99) from Cautivadora on July 8th. I placed my order the same day. Got an email saying "your order is processing" -- and then nothing. 22 days later, on July 30, I wrote them and asked what was happening with my order. Days passed and no reply (except automated). I called, waited while the phone rang, and then my call went to mailbox. "Message box is full. No more messages accepted". NOT a good sign.
I wrote to Living Social. Automated reply -- still have heard nothing. Finally I put in a dispute for the charge with Visa. They settled in my favor with a refund the following day. Only Visa gets good marks in this story.
Don't buy from Cautivadora. Use Living Social at your own risk -- they don't back their sales. Do utilize your dispute right with your credit card.
This report was posted on Ripoff Report on 08/01/2013 10:01 AM and is a permanent record located here: http://www.ripoffreport.com/r/Cautivadora/internet/Cautivadora-Hammock-never-arrives-no-answer-to-emails-phone-message-box-fullnbsp-Inte-1072073. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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