- Report: #271175
Report - Rebuttal - Arbitrate
Complaint Review: Cavalry Portfolio Services
Cavalry Portfolio Serviceswww.cavalryportfolioservices.com Hawthorne, New York Canada
Cavalry Portfolio Services Cavalry won't talk to me about an account even though I have permission Ripoff Hawthorne New York
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When I called them to talk about it they claim they'd never recieved any letter and asked me to fax it. Fortunately for me, my father-in-law was shrewd enough have made a copy of his letter, which he gave me.
So I faxed the letter with the call center rep's name (as instructed) on and waited a few days to call back (also as instructed). And they still claim that they haven't recieved it and could I fax it again? I said "no way" since the letter was already sent twice. I asked to speak to a manager and was transfered to "voicemail" which turned out to be a line for a company directory.
The next person I talked to told me that it takes 3 business days to input faxed data, to which I replied that I'd called on the *4th* day after faxing. What do I have to do to get these people to acknowledge that I have permission to talk to them about this account???
This report was posted on Ripoff Report on 08/29/2007 06:00 PM and is a permanent record located here: http://www.ripoffreport.com/r/Cavalry-Portfolio-Services/Hawthorne-New-York-10532/Cavalry-Portfolio-Services-Cavalry-wont-talk-to-me-about-an-account-even-though-I-have-pe-271175. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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