• Report: #547957

Complaint Review: Cbcs Collection Agency - Cbcs Collections

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  • Submitted: Thu, December 31, 2009
  • Updated: Thu, December 31, 2009

  • Reported By: Jennifer — Browns Mills New Jersey United States of America
Cbcs Collection Agency - Cbcs Collections
po box Columbus, Ohio United States of America

Cbcs Collection Agency - Cbcs Collections CBCS told me Verizon put me in collections and they needed a payment! Columbus, Ohio

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CBCS contacted me and told me that Verizon Wireless put me in collections for a past due balance of $312.25.  Amazingly enough, I actually had that as the balance on my Verizon account, so I believed them.  So I made the payment with them and they took it out of my bank account on December 23rd.  Well one week later, Verizon still showed an outstanding balance, so I called CBCS and asked what was going on.  The man on the phone sounded confused as to why nobody from his company contacted Verizon to notify them of the payment.  He assured me that it was paid and he was sending me a payoff letter in the mail.  This morning, I wake up and my damn cellphones are shut off for non payment!  So my husband calls Verizon and tells them that I paid CBCS on the 23rd and they have no record of us being put into collections!  I am now livid, and we had to fax Verizon our bank statement showing the payment to CBCS on the 23rd.  Now those bastards owe me $45 because Verizon is charging a $15 reconnection fee for each phone!

This report was posted on Ripoff Report on 12/31/2009 07:42 AM and is a permanent record located here: http://www.ripoffreport.com/r/Cbcs-Collection-Agency-Cbcs-Collections/Columbus-Ohio-/Cbcs-Collection-Agency-Cbcs-Collections-CBCS-told-me-Verizon-put-me-in-collections-an-547957. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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