- Report: #347788
Report - Rebuttal - Arbitrate
Complaint Review: Cbeyond
CbeyondCbeyond.net Miami, Florida U.S.A.
Cbeyond Lets see... they have been sued for misleading a customer, they mislead me regarding pay and now they air what they thing is dirty laundry and rumors about me. How professional! Miami Florida
*Consumer Suggestion: this person should not be working.
*UPDATE EX-employee responds: Bottom of the Barrel
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However, I quite June 11, 2008 because several times I spoke with my manager and told him my "territory," that was in Miami, was tough for me because I don't speak a second language of spanish. He said not all business owners in Miami speak spanish, but in actuality a great percentage do. Aparently it was my problem, I just figured it would make more sense to have a bilingual employee cold calling the different businesses there in Miami.
So the morning of June 11th after arriving in Miami, I go to call my manager and my phone out of everyones is off, not broken, but off. It said my account was invalid. I then tried to call another employee from a pay phone and hers was working fine. So I called my manager from the pay phone and Mark didn't pick up. I then called my boyfriend, whom called my manager and he told my manager what happened.
Then I called my manager again and finally got a hold of him. Mark did not seem concerned at all in fact all he said was "I'll look into it." Mean while I use that phone for both personal and business, I was advised that was okay to do. So I decided I didn't want to work for people who didn't take care of their own. All day my phone was off, no one looked into it.
More importantly HR said I wouldn't get paid for the mileage or the bonus. What they failed to mention in training was you had to be there 30 days to receive both. Well HR then advised me I signed paperwork that stated that was the rule. However, all the trainees received over 700 pages we had to sign. I only scimmed through half of them.
Maybe it's my responsibility to read word for word every page, but they should have reiterated that particular rule in training. Instead they chose to mislead me and probably others by not saying anything other than, yes you will get it as long as you pass with 100%. Worst of all I have not worked there, but my boyfriend received a call stating there were rumors about me working in an inmoral environment previously.
The employee also his friend who called my boyfriend, said that I was repeating it. Why the heck would I start a rumor about myself ? I wouldn't , I am not that desperate for attention.
Anyways, bottom line is Cbeyond is a rip off. We, the trainees, were told by our market director Cbeyond was sued by falsely identifying themselves as AT&T to a client/business owner. Who wants to do business with a company so unprofessional and misleading not to mention careless. Afterall, business owners don't have time for mistakes especially expensive ones.
This report was posted on Ripoff Report on 07/05/2008 05:09 PM and is a permanent record located here: http://www.ripoffreport.com/r/Cbeyond/Miami-Florida/Cbeyond-Lets-see-they-have-been-sued-for-misleading-a-customer-they-mislead-me-regardi-347788. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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