- Report: #52894
Complaint Review: Ccbill.com, Usatrace
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| Ccbill.com, Usatrace 1501 West 7th St Tempe Az
Tempe, Arizona U.S.A. |
|
Ccbill.com Usatrace ripoff cheated employees and screwed the customers even more Tempe Arizona
*REBUTTAL Owner of company: Refund Policy and Change of Ownership
*REBUTTAL Owner of company: Refund Policy and Change of Ownership
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This report was posted on Ripoff Report on 04/14/2003 09:27 PM and is a permanent record located here: http://www.ripoffreport.com/r/Ccbillcom-Usatrace/Tempe-Arizona-85281-6225/Ccbillcom-Usatrace-ripoff-cheated-employees-and-screwed-the-customers-even-more-Tempe-Ari-52894. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
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Search Tips#1 REBUTTAL Owner of company
Refund Policy and Change of Ownership
AUTHOR: Usatrace Public Relations Dept. - (U.S.A.)
SUBMITTED: Sunday, June 01, 2008
We do apologize that you experienced any problems with USATrace.com. Please be advised that after 2005 USATrace changed ownership from FastTrack/CyberMasters to QuickLocator's LLC. Under this new ownership, some of our policies have changed as well as the quality of information provided on the site.
Currently, our policy is to refund clients anytime we do not locate a report for them. We try our best to locate reports and we offer free additional searches until we find one. If we cannot find one, we refund 100% of the time. Our refund policy can be found here: www.usatrace.com/terms.html. Anytime a client wishes to deny free additional searches, a refund is forthcoming immediately.
In conclusion, USATrace utilizes a new database that was not previously used before. With this newer database we have the ability to provide more information as well as better and more accurate information. We do apologize for any problems you may have had with USATrace previously, and we do hope to serve you in the future.
Best Regards,
Amy Lee
Owner of QuickLocator's LLC.
#2 REBUTTAL Owner of company
Refund Policy and Change of Ownership
AUTHOR: Usatrace Public Relations Dept. - (U.S.A.)
SUBMITTED: Sunday, June 01, 2008
We do apologize that you experienced any problems with USATrace.com. Please be advised that after 2005 USATrace changed ownership from FastTrack/CyberMasters to QuickLocator's LLC. Under this new ownership, some of our policies have changed as well as the quality of information provided on the site.
Currently, our policy is to refund clients anytime we do not locate a report for them. We try our best to locate reports and we offer free additional searches until we find one. If we cannot find one, we refund 100% of the time. Our refund policy can be found here: www.usatrace.com/terms.html. Anytime a client wishes to deny free additional searches, a refund is forthcoming immediately.
In conclusion, USATrace utilizes a new database that was not previously used before. With this newer database we have the ability to provide more information as well as better and more accurate information. We do apologize for any problems you may have had with USATrace previously, and we do hope to serve you in the future.
Best Regards,
Amy Lee
Owner of QuickLocator's LLC.
