• Report: #253631

Complaint Review: Cedar Point

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  • Submitted: Mon, June 11, 2007
  • Updated: Wed, January 26, 2011

  • Reported By:Metro Detroit Michigan
Cedar Point
One Cedar Point Dr. Sandusky, Ohio U.S.A.

Cedar Point Discriminates against larger individuals! But Disney World doesn't! Sandusky Ohio

*Consumer Comment: Disney is not Cedar Point!

*Consumer Comment: You have no issue.

*Consumer Comment: It all depends on the person

*Consumer Comment: Why do they change the seat belt size?

*Consumer Comment: Cedar Point does NOT discriminate due to you being overweight...

*Consumer Comment: Here are the regulations

*Consumer Comment: Here are the regulations

*Consumer Comment: Here are the regulations

*Consumer Comment: From Personal Knowledge

*UPDATE Employee: It's for SAFETY... NOT discrimination

*Consumer Comment: Airplanes can not fit "exceptional sized" people.

*Consumer Comment: Airplanes can not fit "exceptional sized" people.

*Consumer Comment: Airplanes can not fit "exceptional sized" people.

*Consumer Comment: Airplanes can not fit "exceptional sized" people.

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I was doing research on discount tickets for Cedar Point when I came across this website. I am a full-figured size 22 woman who was planning on going to Cedar Point in 2 weeks. I was shocked by some of the statements that were made here so I decided to do my own investigation.

What did I find? Everything said here is true. On Cedar Point's website, they call a man weighing over 225 pounds, or a woman over a size 18 "exceptional" size guests. Exceptional size guests are stricted or forbidden from 17 roller coasters, including their most popular and fastest roller coasters!

According to Cedar Point, they are doing this to keep guest from flying off the roller coaster. When I called to verify this, they had me transferred to Handicap Services. The woman I spoke with on the phone was very polite but she basically said that Cedar Point has NO CONTROL OVER THIS POLICY that the seatbelts are made by the manufacturer and that even if they were to extend their seatbelts by ONE INCH, they run the risk of the person flying off the machine.

I then explained to them that DisneyWorld has seats that can accomodate larger individuals, and they said that their rides are not as fast or tall or as powerful as Cedar Point's. I asked them if this was a new policy and they said yes, that this has been a problem for a while.

Funny, though, how airplanes are able to accomodate larger individuals but not Cedar Point? It is what it is, though. And that's fine but I won't be spending my money there. I told them that they are going to lose a lot of business but time will tell if they'll be able to survive. As for me? I'm going to enjoy my summer and not let this get me down!

P.M.
Metro Detroit, Michigan
U.S.A.

This report was posted on Ripoff Report on 06/11/2007 08:48 AM and is a permanent record located here: http://www.ripoffreport.com/r/Cedar-Point/Sandusky-Ohio/Cedar-Point-Discriminates-against-larger-individuals-But-Disney-World-doesnt-Sandusky-O-253631. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Disney is not Cedar Point!

AUTHOR: MGR - (United States of America)

The main reason Disney is able to let larger guests on their rides is due to the fact that most of their rides are not incredibly powerful. No 0-120 mph happens at Disney. The rides are designed to operate within limits, designing a ride to allow heavier individuals makes the ride less fun for everyone. They put an exact copy of the seat at the entrance of the line.

The same problem exists on a plane. The forces are gentler, and the engines can always go faster. If a car on a ride is affected to the point where the ability to make it over a hill is compromised, then a lot of people get hurt.

Bottom line, you want to go to a park where you can ride any ride, stick with Disney. The folks at CP are not trying to be mean, they want to keep you and everyone else safe.

Ohio also has strict laws for rides. We are one of the only states (if not the only) that prohibit video recording on ride. In addition, all around CP there are signs saying that "any person who disobeys posted ride signs is committing a misdemeanor" This is because Ohio has CP, Kings Island and (RIP) Geauga Lake, all real roller coaster parks.

Bottom line - CP is trying to help, don't bother with empty threats or comparing them to a completely different type of park.

Ride On!

-G>T<R

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#2 Consumer Comment

You have no issue.

AUTHOR: freon22tec - (USA)

So you didn't spend any money, what exactly is your "rip off"?  Cedar Point is up front about it and even if you do manage to ignore what they have put out there, they put seats in front of the major rides so you can test to see if you'll fit, they're really proactive about it.  Your weight issues, whether it be laziness or genetic, are really not their concern; and they won't be Cedar Fair's concern until there aren't enough "normal" people to keep their revenue up.  An airplane is a mode of transportation, not a thrill ride, and if you are exceptionally sized most airplanes require you to purchase two tickets.  Please keep your venomous comments off of this site unless you actually were harmed in some way.
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#3 Consumer Comment

It all depends on the person

AUTHOR: Twisterfreak - (Canada)

I go to cedar point all the time and I am not a small person. I can however fit on all the coasters because my weight is not all around my middle area. If you are taller yet weigh over 200 lbs but it's distributed evenly and not all around your stomach/seatbelt area then you should fit. Try the tester seats. They are the same size as the ride seats.

The reason they can't accomodate larger guests is because they are safety conscious. I know for a fact that on Millennium Force the seatbelt has to have 2 finger widths of black strap showing when they tighten it other wise it is not tight enough. The reason for this is just in case that the lap bar comes loose they want to make sure that the riders are going to be safe when they make an emergency stop and that they won't be able to fly out of their seats and hurt themselves on the seats/car in front of them.

They aren't doing it because they hate guests of exceptional sizes. Its because they value the safety of all their riders and want to make sure that nothing goes wrong.

As for the smaller seatbelts. They aren't smaller....sometimes (I am a good example of this) we put on weight/water but don't notice. You might have lost weight but had some of your other weight redistribute itself so that it made the belt feel smaller.
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#4 Consumer Comment

Why do they change the seat belt size?

AUTHOR: Beeflog - (U.S.A.)

I go to Cedar Point from time to time. A few years ago I rode Millennium Force with no problem. The following year I went back and noticed that the seat belts were now 6 inches shorter. What was an easy fit for me suddenly became a lot more troublesome to get the belt to click. I doubt that the state of Ohio came in and made them do this.
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#5 Consumer Comment

Cedar Point does NOT discriminate due to you being overweight...

AUTHOR: C.l.h. From J. Twp. - (U.S.A.)

I have held season passes to Cedar Point for most of my 40 years. We visit 4-5 times a year for 1-3 days per visit. If you are significantly overweight, you will NOT fit into or onto many rides. Rules banning you from a ride do not show discrimination, they are RULES. These rules are for your safety and the safety of other riders. If you can't lower the restraint over your huge belly or can't buckle the safety belt because of your girth, you shouldn't ride! It isn't up to Cedar Point to give you a larger lap belt or re-design a ride to fit your extra weight!
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#6 Consumer Comment

Here are the regulations

AUTHOR: John - (U.S.A.)

Here are the regulations right off Cedar Point's web site. Seems reasonable to me, but judge for yourself. There are other parks...

"RESTRAINT SYSTEMS
Safety is number one at Cedar Point. All passenger restraint systems, including lap bars, shoulder harnesses and seatbelts, must be positioned, fastened and tightened to allow guests to ride. We are required by the State of Ohio to enforce all manufacturer requirements.

Due to rider restraint system requirements, guests of exceptional size may not be accommodated on some of our rides. This may apply, but not be limited to, men who exceed 6'2, or those who exceed 225 pounds, have a 40 waistline or 52 chest or females who exceed 200 pounds or wear size 18 or larger. Each person has different body proportions so it is not possible to list exact size and weight.

Our larger guests may experience difficulty on Blue Streak, Chaos, Corkscrew, Disaster Transport, Mantis, Maverick, maXair, Mean Streak, Millennium Force, Mine Ride, Power Tower, Raptor, Skyhawk, Top Thrill Dragster, Wave Swinger, Wicked Twister.

Maximum recommended weight limits are posted on many rides including Camp Snoopy rides, Chaos, Monster, Planet Snoopy rides, Scrambler, Skyscraper, Super Himalaya, Troika, Wave Swinger, RipCord and most Soak City attractions.

You may enter the ride via the exit to ensure the restraints function properly prior to waiting in line. We have test seats at Maverick, maXair, Millennium Force, Raptor, Skyhawk, Top Thrill Dragster and Wicked Twister."
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#7 Consumer Comment

Here are the regulations

AUTHOR: John - (U.S.A.)

Here are the regulations right off Cedar Point's web site. Seems reasonable to me, but judge for yourself. There are other parks...

"RESTRAINT SYSTEMS
Safety is number one at Cedar Point. All passenger restraint systems, including lap bars, shoulder harnesses and seatbelts, must be positioned, fastened and tightened to allow guests to ride. We are required by the State of Ohio to enforce all manufacturer requirements.

Due to rider restraint system requirements, guests of exceptional size may not be accommodated on some of our rides. This may apply, but not be limited to, men who exceed 6'2, or those who exceed 225 pounds, have a 40 waistline or 52 chest or females who exceed 200 pounds or wear size 18 or larger. Each person has different body proportions so it is not possible to list exact size and weight.

Our larger guests may experience difficulty on Blue Streak, Chaos, Corkscrew, Disaster Transport, Mantis, Maverick, maXair, Mean Streak, Millennium Force, Mine Ride, Power Tower, Raptor, Skyhawk, Top Thrill Dragster, Wave Swinger, Wicked Twister.

Maximum recommended weight limits are posted on many rides including Camp Snoopy rides, Chaos, Monster, Planet Snoopy rides, Scrambler, Skyscraper, Super Himalaya, Troika, Wave Swinger, RipCord and most Soak City attractions.

You may enter the ride via the exit to ensure the restraints function properly prior to waiting in line. We have test seats at Maverick, maXair, Millennium Force, Raptor, Skyhawk, Top Thrill Dragster and Wicked Twister."
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#8 Consumer Comment

Here are the regulations

AUTHOR: John - (U.S.A.)

Here are the regulations right off Cedar Point's web site. Seems reasonable to me, but judge for yourself. There are other parks...

"RESTRAINT SYSTEMS
Safety is number one at Cedar Point. All passenger restraint systems, including lap bars, shoulder harnesses and seatbelts, must be positioned, fastened and tightened to allow guests to ride. We are required by the State of Ohio to enforce all manufacturer requirements.

Due to rider restraint system requirements, guests of exceptional size may not be accommodated on some of our rides. This may apply, but not be limited to, men who exceed 6'2, or those who exceed 225 pounds, have a 40 waistline or 52 chest or females who exceed 200 pounds or wear size 18 or larger. Each person has different body proportions so it is not possible to list exact size and weight.

Our larger guests may experience difficulty on Blue Streak, Chaos, Corkscrew, Disaster Transport, Mantis, Maverick, maXair, Mean Streak, Millennium Force, Mine Ride, Power Tower, Raptor, Skyhawk, Top Thrill Dragster, Wave Swinger, Wicked Twister.

Maximum recommended weight limits are posted on many rides including Camp Snoopy rides, Chaos, Monster, Planet Snoopy rides, Scrambler, Skyscraper, Super Himalaya, Troika, Wave Swinger, RipCord and most Soak City attractions.

You may enter the ride via the exit to ensure the restraints function properly prior to waiting in line. We have test seats at Maverick, maXair, Millennium Force, Raptor, Skyhawk, Top Thrill Dragster and Wicked Twister."
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#9 Consumer Comment

From Personal Knowledge

AUTHOR: Mrclean61 - (U.S.A.)

Having worked for one of the largest Amusement park chains in the USA, I can tell you that to say Cedar Point can't accomodate the plus sized individual due to safety issues is completely incorrect. They choose not to set their rides up to allow patrons of a larger size, ride them. I'm a large guy and our parks had their rides set up to allow bigger people to ride. I too was turned away from rides at Cedar Point which was a real downer for the day.
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#10 UPDATE Employee

It's for SAFETY... NOT discrimination

AUTHOR: T - (U.S.A.)

If you cannot naturally fit into the seat, then it is not safe for you to ride. This prevents the restraint and/or seat belt from doing it's job of protecting you. No one is discriminating anyone. I do understand the nature of your complaint, although this is not Cedar Point's fault.
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#11 Consumer Comment

Airplanes can not fit "exceptional sized" people.

AUTHOR: Cassiuscasio - (U.S.A.)

"Funny, though, how airplanes are able to accomodate larger individuals but not Cedar Point?"

That's not always true. They cram exceptionally sized people into seats in which they spill over the armrests in to the seats next to them. They used to give these folks two seats to occupy. That's no longer the case since all planes are filled up. It is supremely unfair to the person who has to sit in a seat partially occupied by someone else's excess.
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#12 Consumer Comment

Airplanes can not fit "exceptional sized" people.

AUTHOR: Cassiuscasio - (U.S.A.)

"Funny, though, how airplanes are able to accomodate larger individuals but not Cedar Point?"

That's not always true. They cram exceptionally sized people into seats in which they spill over the armrests in to the seats next to them. They used to give these folks two seats to occupy. That's no longer the case since all planes are filled up. It is supremely unfair to the person who has to sit in a seat partially occupied by someone else's excess.
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#13 Consumer Comment

Airplanes can not fit "exceptional sized" people.

AUTHOR: Cassiuscasio - (U.S.A.)

"Funny, though, how airplanes are able to accomodate larger individuals but not Cedar Point?"

That's not always true. They cram exceptionally sized people into seats in which they spill over the armrests in to the seats next to them. They used to give these folks two seats to occupy. That's no longer the case since all planes are filled up. It is supremely unfair to the person who has to sit in a seat partially occupied by someone else's excess.
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#14 Consumer Comment

Airplanes can not fit "exceptional sized" people.

AUTHOR: Cassiuscasio - (U.S.A.)

"Funny, though, how airplanes are able to accomodate larger individuals but not Cedar Point?"

That's not always true. They cram exceptionally sized people into seats in which they spill over the armrests in to the seats next to them. They used to give these folks two seats to occupy. That's no longer the case since all planes are filled up. It is supremely unfair to the person who has to sit in a seat partially occupied by someone else's excess.
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