• Report: #265993

Complaint Review: Cedar Rapids Steel Transport - crst

  • Submitted: Tue, August 07, 2007
  • Updated: Sat, August 25, 2007

  • Reported By:Wichita Falls Texas
Cedar Rapids Steel Transport - crst
3930 16th Ave Sw Cedar Rapids, Iowa U.S.A.

Cedar Rapids Steel Transport - crst fleet managers create dangerous conditions Cedar Rapids Iowa

*UPDATE EX-employee responds: CRST Wins Award For Deceit

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I was lied to by CRST from the initial contact when i agreed to contract with them to drive for 6 months in return for truck driving school tuition.Upon graduating from a three week coarse,i went to Oklahoma City for orientation and upon completing orientation,i was informed that if i didnt fulfill my contract i would owe CRST over $3500.00.I was told by the truck-driving school i attended that my tuition was only $1500.00 and CRST inflated the cost on its contract to encourage the employee to complete it.At the time it wasnt a concern because i fully intended to honor my commitment to CRST.I was told i would have an opportunity to meet with several trainers for my 28 day over the road training,but instead i was assigned to one and here is where the nightmare began,i was not allowed to stop for any reason for 10 hour stretches,i was verbally abused and struck with a qual-com which was thrown at me during one of my trainers fits of rage,i was not allowed to use the lower bunk to try and sleep in and after developing a kidney infection and falling from the top bunk,i requested a different trainer and recieved one that treated me fairly and i completed my training without incident,at that time i was given names of potential team partners and i chose the wrong one,again proving dangerous.My partner had failed to inform me that he was under a doctors care for an anxiety disorder and was ingesting many mg of xanax which is a powerful and frequently abused narcotic,he slept way to much and the only way he could stay awake was to drink copious amounts of coffee and chain smoke,after several near misses,frequent stops at every truck stop,and my being woken up being thrown into the bunk restraint,i contacted the fleet manerger and requested a new partner,i informed my fleet manager of the drug use and dangerous conditions and was treated like i was the problem,but none the less i was given a list of names and chose a new partner which ran off the roadway on more than 1 occasion talking on his cell phone which he did non stop while driving regardless of my protest,i was relieved when informed his girlfriend had completed her training and he would be dropping me off and picking her up.At that point i had already been on the road for over 3 weeks and that was CRST policy to allow hometime after three weeks.it was not practical to try and find a new partner even though i had been granted hometime for the following week which would have been 4 weeks out but i had only agreed to that because my partner thought his girlfriend would be out with her trainer for an additional week,long story short ,my partner refused any other loads,dropped me off in OKC and picked up his girlfriend and they took the truck home leaving me in OKC,so i rented a car and went home,i was contacted by a very rude fleet manager and was told to find a new partner and get back on the road,when i told him i planned on taking my 6 days off,he hung up,cancelled my paycheck payment and i was terminated,without ever being given cause.Now i get calls daily threatening to garnish my wages and ruin my credit if i dont start making $369.00 monthly payments with 18% interest on unpaid balance.I was putting my life in others hands and was doing my best to manage an unmanagable situation and i think the way i was treated was criminal.

Brent
Wichita Falls, Texas
U.S.A.

This report was posted on Ripoff Report on 08/07/2007 11:50 PM and is a permanent record located here: http://www.ripoffreport.com/r/Cedar-Rapids-Steel-Transport-crst/Cedar-Rapids-Iowa-52406/Cedar-Rapids-Steel-Transport-crst-fleet-managers-create-dangerous-conditions-Cedar-Rapid-265993. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE EX-employee responds

CRST Wins Award For Deceit

AUTHOR: Stormie - (U.S.A.)

I must say I have to agree with you on this one, Brent. I, too, attended a CRST sponsored training school and, like you, was required to drive for CRST for a predetermined amount of time. Fortunately, I already had a co-driver that I went into the company with who had 18 years of experience so I didn't have to experience the nightmare that you endured. MY problem with CRST was that for every month that we drove for them, we spent at least a week in a hotel somewhere because of needed repairs on our truck. We were ALWAYS broke down!

Now it doesn't take a rocket scientist to figure out that when you are stuck in a hotel every month for a week at a time, it gets quite expensive having to eat out all the time! We requested several times to be given a newer truck... not a new truck... but a newer truck. Not an unresonable demand in my opinion. No can do according to dispatch. All in all, we ended up leaving before my contract was up. Mainly because the last time that we had problems with the truck was when the air conditioning went out and they made us run for 5 weeks back and forth across I-10 in the end of May! You can imagine the comfort level... or should I say... lack thereof.

Now, here is where I may be of some use to you. I knew that I would be required to pay off my loan to the company which they stated was roughly around $3800.00. And yes, they do inflate the price but..... after letting it slide for several months, I was contacted by a collection agency. The collection agency tacked on about $300.00 to the bill to cover their fees. Here's how I got around paying the collection agency fees. When I was ready to pay the bill (which, consequently, was a neccessity because I couldn't get hired elsewhere until I resolved my contract with CRST) I called CRST directly and told them I was ready to send the check but I asked them to give me the total amount of what I owed "just so I could compare it with my records".

They quoted me the original price.... minus the $300.00 that the collection agency tacked on to it. So I sent them the check for the $3800.00 and that was the end of it. I asked CRST when I had them on the phone if that would be all I would have to pay and their response was "yes". That was in December of 2006 and I haven't received anymore correspondence from the collection agency whatsoever. This probably won't help you with the inflation cost that CRST put on the bill but you will be able to get out of paying the collection agency fees. I hope that I have been of some help to you. I wish you well on your next adventure in whatever it is that you decide to do.

Hopefully it won't be in the trucking industry because from my experience, all companies are the same. There are no laws protecting drivers' rights in this business and you have absolutely no recourse. They can do whatever they please to you and get away with it. My advice to you is if you are planning to get out of trucking... run, don't walk! Have a good one.
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