- Report: #688201
Report - Rebuttal - Arbitrate
Complaint Review: CedarCide
CedarCidePO Box 549 Spring, Texas United States of America
CedarCide CARES LESS ABOUT IT'S CUSTOMERS OR THEIR PETS THAN ABOUT COMPANY PROFITS Spring, Texas
*Consumer Comment: This is a rebuttal to what looks like a bogus rebuttal.
*Author of original report: Rebuttals From Company Owners Should Be Disclosed
*Consumer Suggestion: I suggest you follow the instructions as I did and it will work great for you!!!
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I recently ordered CedarCide for flea prevention for our cat. A company employee, beforemy purchase,told me to saturate our cat with the spray and rub it in to the skin.After following the company employee'sinstructions and applying to our cat, she looked like she had been dunked in a barrel of oil. The product seperated her hair and maid it stand up like a spiked hair style with hair gel.
Our cat kept squinting her eyes, due to the strong aroma of the product, and appeared extremely uncomfortable. When she tried to wash herself she would gag....I fell terrible for even putting this on her. This appearance and trauma lasted for more than four days, even though we attempted to towel the stuff off her.
When I contacted the company to request a refund I was given the run around for nearly two weeks; including being hung up on. I sent a fax and also emailed the posted email contact. The reply I received was from a "Dr Ben Oldag" who stated "My response is on behalf of CedarCide Industries Inc. of which I am a major stockholder and employee". I later found out that the response was actually from the registered OWNER, David Glassel.
This deceptive "owner" refused any request for refund and attempted to shift the blame on misapplication of the product even though I explained the specific instructions given and problems we had. If you have this product do NOT put it on your cats. If you don't have the product DON'T buy it...you will regret it !!!
I have 17 years experience in training and housing dogs and am not inexperienced in this area. I have had numerous cats and dogs throughout my life. I have NEVER had a pet product with as much trouble as this product, nor delt with a business who cares less about it's customers. Pet Owners BAN CedarCide !!!!!
This report was posted on Ripoff Report on 01/28/2011 06:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/CedarCide/Spring-Texas-77383/CedarCide-CARES-LESS-ABOUT-ITS-CUSTOMERS-OR-THEIR-PETS-THAN-ABOUT-COMPANY-PROFITS-Spring-688201. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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