• Report: #671095

Complaint Review: Celebrity White Teeth

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  • Submitted: Mon, December 13, 2010
  • Updated: Mon, December 13, 2010

  • Reported By: Gail — Lakewood Colorado United States of America
Celebrity White Teeth
20100 S. Vermont Ave Torrance, California United States of America

Celebrity White Teeth Richard Vital scammed my credit card $169.00 for one whitening pen worth $12.95 and a phony annual membership which I never joined! Torrance, California

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I ordered a one month TRIAL order of Celebrity White Teeth worth $12.95 and charged it on my credit card (on-line 3/10). A couple of weeks later, I discovered that the company had signed me up for a one-time auto-ship Celebrity White Teeth Full Premium Advantage Program Membership and charged my credit card for $169.95. This was a membership fee only (no product). I was told that this membership qualified me to receive a thirty day supply of product for $12.95/month for a year. (This is in addition to the $169.95.) I was horrified to discover that they had charged my card for $169.95! I quickly called the customer service number that was on my "Receipt" to straighten this "misunderstanding" out. They insisted that I had signed up for it and that the membership fee could not be refunded. I explained that I had NEVER enrolled in the Celebrity Advantage Program and asked them to refund my credit card. I told them that the product burned my gums and was turning into a watery liquid which was unstable, and that I was an unsatisfied customer. To make matters worse, they then canceled my "mythical" Membership enrollment and never sent me any more product period. So all I got was a 30 day trial supply for $169.99! I called them a few more times and got lied to and treated badly each time.  And NOW, this disreputable, unethical, SCAM company has disconnected all their phone lines and have disappeared. I believe there are a lot more people out there that have been scammed but are too embarrassed to report it or don't know what to do. I hope that Celebrity White Teeth gets investigated for SCAM and faces justice.

This report was posted on Ripoff Report on 12/13/2010 03:32 PM and is a permanent record located here: http://www.ripoffreport.com/r/Celebrity-White-Teeth/Torrance-California-90502/Celebrity-White-Teeth-Richard-Vital-scammed-my-credit-card-16900-for-one-whitening-pen-w-671095. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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