• Report: #382343

Complaint Review: Celebritybrites And Celebritybrites.com

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  • Submitted: Fri, October 17, 2008
  • Updated: Fri, October 17, 2008

  • Reported By:Wixom Michigan
Celebritybrites And Celebritybrites.com
3600 Ocean View #2 Glendale, California U.S.A.

Celebrity Brite Celebritybrites And Celebritybrites.com charged my credit card/the terms and conditions changed twice on the website page. They say I can't return the product for a full refund, which does not say in the terns and conditions Glendale California

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On 9/7/2008 ordered a sample product from this company and to pay only shipping and handling of $5.99. No terms and conditions were on their web site with the advertisedment at that time. Just send 5.99 for free sample. I never opened the package.

On10/7/2008, I was charged $88.97, from this same company. I called the no. from my statement immediately. A non professional speaking person answered the phone stating it was for a month supply of their product, which I did not order and this order wa unautherized. He said when I received it email them for a RMA # for return.

I emailed them 10/15/2008 upon receiveing this product. The response was that the terms and conditions state I entered into a membership. Even though no that they posted on their web site term and condition and changed 2 times, does not say that it can't be returned and their stating in their 3rd email to me,more or less I can't return the product for a refund.

I contacted this Co 4 times, and emailed them 3 times. All they did was cancel my membership stated in the (2nd)email sent to me.

Carol
Wixom, Michigan
U.S.A.

This report was posted on Ripoff Report on 10/17/2008 05:15 PM and is a permanent record located here: http://www.ripoffreport.com/r/Celebritybrites-And-Celebritybritescom/Glendale-California-91208/Celebrity-Brite-Celebritybrites-And-Celebritybritescom-charged-my-credit-cardthe-terms-a-382343. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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