- Report: #748787
Report - Rebuttal - Arbitrate
Complaint Review: Cell2Get.com
Cell2Get.com1316 Avenue M Suite 2 Brooklyn, New York United States of America
Cell2Get.com Cell2Get, cell2get, cell2get.com I CAN'T BELIEVE THIS COMPANY IS STILL AROUND AND STILL DOING THIS TO PEOPLE Brooklyn, New York
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This company advertised that they had this particular phone, a GZone Model 2, not only in stock, but BRAND-NEW. I immediately ordered. They said they were shipping it UPS and made me pay extra for UPS service. I received the phone five days later. It should've came in two days as promised. It was shipped U.S. Postal service, First Class, not Priority, and was in a re-used "Tupperware" box. Inside this box was a cheap, plain, printed box that said: "Your New Cellphone", not the original GZone packaging. Inside, was a used, scratched up GZone Model 2, with someone elses screensaver as the wallpaper, a picture taken at a NY Mets game.
There was damage to the buttons and speaker as well. I immediately called them and demanded a refund. THEY INSISTED THE PHONE WAS NEW and I was mistaken. They tried to fight me on the refund. I Live in New Jersey and Brooklyn is fairly close, so I drove there the next morning to their supposed address. I found the advertised address, 1316 Avenue M Suite 2, Brooklyn, NY 11230, and guess what??? The suite was empty. Empty as in FOR RENT empty. Local people in the neighborhood said that that place had no-one in it for quite some time. They said there was no cellphone store near there. By the way, they were very nice Hacidic Jewish people.
Very Helpful. I called the company back, and told them where I was and what I discovered. The guy on the phone said: "You are REALLY there. Sir? You REALLY came here? Ha Haa!" I said I wanted no more games and wanted my money back. I threatened legal action. The guy on the phone insisted that if I MAILED the phone back to THAT address, that they WOULD get it and I would be refunded. Obviously this address is a front and they are forwarding mail there to their REAL address that they DON'T want you to know.
I mailed the phone to the above address as directed. About a week later they refunded me. I guess I got lucky this time. This is a VERY SHADY OPERATION and these people ARE OBVIOUSLY SCAMMERS AND CON-ARTISTS. PLEASE BEWARE. If Verizon discontinued your favorite phone, buy the upgrade model, it's probably better. That's what I ended up doing. Stick to Verizon, or Best-Buy, or Staples, or someone who is reputable. If it looks too good to be true, it probably is. Hope this was helpful. I also hope Cell2Get gets what's coming to them also.
This report was posted on Ripoff Report on 07/03/2011 06:52 PM and is a permanent record located here: http://www.ripoffreport.com/r/Cell2Getcom/Brooklyn-New-York-11230/Cell2Getcom-Cell2Get-cell2get-cell2getcom-I-CANT-BELIEVE-THIS-COMPANY-IS-STILL-AROUND-748787. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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