• Report: #241948

Complaint Review: Cell2get-lowprice

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Mon, April 02, 2007
  • Updated: Mon, July 28, 2008

  • Reported By:Niceville Florida
Cell2get-lowprice
1316 Ave M Brooklyn, New York U.S.A.

Cell2get-lowprice dishonest billing and unethical practices Brooklyn New York

*REBUTTAL Owner of company: we need to verify credit card ownership before shipping out merchandise

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

I ordered a cell phone from this website to replace one that had been stolen from my daughter. I ordered it on March 18, 2007. As I needed it by the end of the week (March 23, 2007) I paid the additional charge of $30 for 3 day express shipping.

As I had not received an email confirmation of this purchase, on March 20, 2007 I attempted to call the phone number listed on their web site. I received a recording stating that the number was no longer in service. I sent them an email on their web site and after two days, they told me that my order was shipped on March 20th.

I tried calling their phone number again and this time I got an answering machine. I left a message but never received a reply. I again emailed them and asked for a tracking number. Again, two days later they sent me a tracking number.

I went to the UPS website and entered the tracking number. Their records indicated that the documents for shipping had been entered on March 22nd, but the item was not actually shipped until March 23rd. I finally received my phone on March 28. Ten days after I ordered it.

The phone arrived in a soft pack, not a retail box. It consisted of the phone and a charging adapter. No warranty paperwork and no manual. I was overcharged for shipping and did not receive the complete package for which I paid.

I don't believe these people actually have the merchandise in stock as they advertise. Because of the delays in shipping and their response to emails and their on again off again phone service, I think they are 3rd party shippers and have to purchase the items before they can ship them to you.

I will never do business with these people again and I hope anyone reading this report will take it into consideration before ordering from them.

David
Niceville, Florida
U.S.A.

This report was posted on Ripoff Report on 04/02/2007 11:18 AM and is a permanent record located here: http://www.ripoffreport.com/r/Cell2get-lowprice/Brooklyn-New-York-11230/Cell2get-lowprice-dishonest-billing-and-unethical-practices-Brooklyn-New-York-241948. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Cell2get-lowprice

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

we need to verify credit card ownership before shipping out merchandise

AUTHOR: Johnny - (U.S.A.)

Consumers need to understand that before we will ship anything we need to verify credit card ownership internet fraud is very common those days and we need to protect our self and consumers from fraud before we ship anything we need to speak with the credit card owner to verify that he authorizing the charge that's why some time processing time takes over 1-3 days when we first get the order we need to call the credit card bank to verify the information the consumer provided second we need to call the credit card owner to verify that he authorizing the charge on is credit card and some time when we call the phone # of the credit card owner we do not getting any answer to our calls and that's why the order is getting delayed some times
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory