- Report: #564190
Report - Rebuttal - Arbitrate
Complaint Review: Cell2get.com
Cell2get.com1316 Avenue M Ste2 Brooklyn, New York United States of America
Cell2get.com selling used phones as brand new and charging restocking fees when returned Brooklyn, New York
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
Do not use this company!!!
I ordered a cell phone from this website 12-9-09. They advertise all phones as brand new phones. I did not receive this phone until 12-23-09. It was supposed to be free 3 day shipping. This was after I had called the phone number listed on the website more than once to talk to someone. When I received the phone it was used. It had 1 1/2 hrs of talk time & numerous scratches. I immediately called this company back & was told I was wrong the time was from them unlocking the phone. (A brand new phone does not need unlocked!)and the scratches must have happened in shipping. It was also in a different brand box with no owners manual. But if I wasn't happy I could return the phone.
To make a long story short I returned the phone expecting a full refund of the purchase price since the merchandise was not as described. I was only refunded about 70% of the price & the remainder was kept as a restocking fee! I could understand this if I had just changed my mind about the purchase but I didnt.I paid for a brand new phone & expected a brand new phone. I am currently disputing this with my credit card company for a full refund.
This website is very crooked!! Beware!!
This report was posted on Ripoff Report on 02/03/2010 05:36 PM and is a permanent record located here: http://www.ripoffreport.com/r/Cell2getcom/Brooklyn-New-York-11230/Cell2getcom-selling-used-phones-as-brand-new-and-charging-restocking-fees-when-returned-564190. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.