Cellular Blowout They sold a defective cell phone, then refused to answer e-mails or calls demanding a refund. Agoura Hills California

The first sign of trouble began when my online order, (a Motorola razr phone plus accessories) was backordered for a month. They wouldn't answer my e-mail queries, but when I finally asked them to cancel my order, informed me that it had shipped.

After receiving my new cell phone, I found that it didn't function properly. The phone would charge up, then go dead in about 10 minutes, or not charge up at all and merely display a black screen. In essence I had a worthless cell phone.

Any attempts to call the company were met with a recording stating that they weren't taking customer calls, and that I must e-mail them. I e-mailed them several times requesting a refund, to no avail. In frustration I have reported them to the Better Business Bureau, but don't really expect any action. The ending to this story? I have been ripped-off to the tune of
$179.37.

Windsurfer
Encinitas, California
U.S.A.