- Report: #73155
Report - Rebuttal - Arbitrate
Complaint Review: Cellutel
Cellutel12861 South Hawthrone Hawthrone, California U.S.A.
Cellutel ripoff fraudulently used debit visa to take money out of my account Hawthrone California
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I discontinued my service with cellutel at the early part of the year 2003, because of my wireless cellular phone.
I always automatically check my bank account to make sure I'm balanced, that's when I found out this company fruadulently withdrew $175.00 out of my account through debit. When I had an existing account I would go into the hawthrone store and pay my bill using my atm\visa check card.
I'm not sure what's going with the business, but after calling my bank and my bank giving me this information, I called the store to try and find out what had happened, and there was no answer for over one hour and a half. I decided to take a drive over to cellutel and the business was closed, this was around 3:30p.m. in the afternoon. There is a sign that says open in the window but no one was inside.
I left went to my bank had my account number changed and received a copy of the report of where the company debited the funds.
Out of curiousity I called the number that cellutel is listed under 310-973-0332 around 9:00p.m. that evening and a male answered by the name Jose and said that he was checking customers accounts. He told me to call in the morning to speak with the manager by the name of John or Juan 11-26-03.
The way the outside of this company looks, it doesn't look like it's in business, and I'm thinking this is a way to rip off old and new customers by using there account numbers from there debit cards to transfer funds into whatever the company is doing.
I would appreciate it deeply to get to the bottom of this matter involving this company. I've been on strike and I can't afford to be ripped off this way.
Thank you in advance,
This report was posted on Ripoff Report on 11/26/2003 12:08 AM and is a permanent record located here: http://www.ripoffreport.com/r/Cellutel/Hawthrone-California/Cellutel-ripoff-fraudulently-used-debit-visa-to-take-money-out-of-my-account-Hawthrone-Cal-73155. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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