- Report: #786046
Report - Rebuttal - Arbitrate
Complaint Review: Celtic Equity Partners Shane O'Grady! Customer Satisfaction
Celtic Equity Partners Shane O'Grady! Customer Satisfaction9633 S. 48th St. Suite 180 Phoenix, AZ 85040 Phoenix, Arizona United States of America
Celtic Equity Partners Verified REVIEW: Celtic Equity Partners 100 % Customer Satisfaction Commitment. Celtic Equity Partners implemented strategic changes to insure clients success, focusing on finding ways to help clients search for new funding opportunities effectively, even in the challenging financial market we face today. Phoenix, Arizona
*UPDATE: Recognized by Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program Celtic Equity Partners pledges to always resolve any issues, feel safe, confident & secure when doing business with Celtic Equity Partners. Ripoff Report Verified
*Consumer Comment: Judge For Yourself!
*Consumer Comment: Scott Tischler Links
*Author of original report: Shane O'Grady Fraud
*REBUTTAL Owner of company: Scott Tischler is the only real fraud
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EDitors UPDATE: Positive rating and recognition has been given to Celtic Equity Partners for its commitment to excellence in customer service.
Ripoff Reports discussions with Celtic Equity Partners have uncovered an ongoing commitment by the company to total client satisfaction. This means that clients can expect that Celtic Equity Partners will work towards finding a mutually satisfactory resolution to any complaints or concerns if they ever happen in the future. They pledged to always listen carefully to client concerns and sees them as an opportunity to learn from past mistakes and become more efficient as a company in the services offered and the support for those services.
The information provided in this report is based on comments made by Shane OGrady and his staff during an on-site inspection held by a third party verification company with no biases toward Celtic Equity Partners.
Celtic Equity Partners Managing Partner, Mr. Shane OGrady, has informed us that his personal philosophy is that his clients are a precious resource. As a successful businessman, Mr. OGrady feels it is critical to listen to his clients and respond properly. By always putting their clients first, Mr. OGrady hopes that Celtic Equity Partners will stand head and shoulders above the competition in the corporate finance world.
Another top executive of the company told us that Mr. OGradys personal business philosophy is based on the premise that "that every entrepreneur has not only their heart and soul in their business, but also their entire retirement as well. Celtic Equity has a responsibility and an obligation to educate each and every client about fair market value and how to manage it in their business. Celtic Equity Partners mission statement says it all: "Urgency, Passion, and Honesty will always separate us from the pack. Some of the other things Rip-off Report learned in the course of its investigation: typical customer feedback reads: Celtic Equity Partners communicates in a no sugar coat fashion. They will tell you what you need to hear, regardless of what you want to hear. We are very pleased with the responsiveness with which all the staff communicate. They are serious about helping us meet our goals, and they wont allow you to slack as their client."
Celtic Equity Partners has an experienced team of doers. Everyone knows their role and what it takes to put the client in the best position to achieve the goal. They have created a culture of Rhinos who will stop at nothing to see a project through. As Mr. OGrady shared with us Its easy to quit. Its easy to find an excuse as why something cant be done. But, the Rhino Culture weve created is more passionate about the result versus the excuse. That doesnt mean that every transaction crosses the finish line, but it is never for lack of effort, preparedness or integrity on our part.
Celtic Equity Partners takes employee satisfaction seriously as well. Employee feedback and surveys reveal comments such as this: "Celtic Equity Partners forces you to become better at what you do. Opportunities for suggestions and improvements are encouraged. There is no room for slackers on this bus. The management team takes the time to listen and communicate with employees and clients." Rip-off Report was pleased to learn that Celtic Equity Partners past and current approach to business is focused on its pledge to total commitment towards client and employee advocacy.
Celtic Equity Partners (CEP) is a corporate finance advisory firm. They stated that the company educates owners on current capital options in the marketplace. Their vision is to empower business owners to drive the value of their business. Shane OGrady, the owner of Celtic Equity Partners states that he would rate their success to be very successful in achieving clients goals.
The companys sales process starts with an internal research analyst that reaches out to a business actively looking to raise capital. CEP then works to find out where the potential clients company is in the process through asking a series of questions to see if they meet criteria needed to work with CEP. If the requirements are met, the potential client meets with a sales representative to discuss financial options. Celtic Equity Partners states that they work with small business to go after early stages of funding through their sales process. They work to never let the relationship with client end and allow that relationship to continue to grow.
According to Celtic Equity Partners, the services they provide do not require any licenses in the state of Arizona. If the company is in a situation where additional expertise and licenses are need, they resource their alliance companies to aid in completing the service. In Chicago, they state that some analyst require a Series 7 and 9 license. Additionally, CEP is a part of the Better Business Bureau (BBB) and the Alliance of Merger and Acquisition Advisors (AMAA).
Furthermore, the company is continually working on internal processes to increase client satisfaction. They now have an Investor Liaison working for their company to help in providing top notch communication. Through this, clients are now in touch with the company on a weekly basis to keep them in the loop of what is going on and provide the best client service possible.
The company states that they feel there are no real common complaints against their company because they do not guarantee their services; they simply provide options for clients. In one situation a client was not satisfied with the product due to buyers remorse. To resolve this issue, CEP stated that they refunded the clients money which caused them to be satisfied with the solution.
Since the company has received complaints on Ripoff Report, they have made changes to their hiring process as they believe complaints have been made by a former employee. They do not allow anyone to be employed by the company until an entire employment background check has been completed. Additionally, they advise employees to have honest conversations internally which then results in client satisfaction. Celtic Equity Partners is happy to be a part of the Corporate Advocacy Business Remediation and Customer Service Program through Ripoff Report because they would like to clear their name of slander.
Celtic Equity Partners recognizes that complaints posted on Ripoff Report (whether true or not) are issues that need to be addressed, not ignored. If handled correctly, complaints can be valuable learning opportunities. With the feedback generated by Ripoff Reports review Celtic Equity Partners has made organizational changes allowing its clients and employees a more streamlined approach to problem resolution and a commitment to a great client experience.
In summary, after our investigation, which included discussions with Mr. OGrady and many of his past and current associates, Rip-off Report is convinced that Celtic Equity Partners is committed to quality delivery of services resulting in total client satisfaction. . Read more about why consumers should feel confident when doing business with a member of Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, its a long name for a program that does a lot for both consumers and businesses alike.
Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,.. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.
As a matter of policy, when a business becomes a member of the Corporate Advocacy Program they agree to allow Ripoff Report to contact every client who filed a complaint so they can make things right with them. In order to confirm that the complaints were resolved, Ripoff Report is copied on all responses so we can insure that the member business did right by their customer ..
===================== NOW TO THE ORIGINAL REPORT THAT WAS FILED
===================== Celtic Equity Partners Shane O'Grady! SCAM Capital Advice LLC/Celtic Equity Partner's/Shane O'Grady! SCAMRUN!! Shane O'Grady claims to be in investment banker yet is not licensed at all from Finra. Celtic Equity Partner's does not even exi Scam, Fraud, Lying, Abusive Phoenix Arizona
Shane O'Grady is a con artist. He does not have a license, yet some how operates under the radar of FINRA. He does not pay those who work there and he charges large fee's that he pockets for his Jet Airplane he is trying to buy. He cheats on his wife and kids and has a gambling addiction. He is a fraud, do not work for him or give him any "Advice" money, he will steal you blind!
This report was posted on Ripoff Report on 10/07/2011 12:55 PM and is a permanent record located here: http://www.ripoffreport.com/r/Celtic-Equity-Partners-Shane-OGrady-Customer-Satisfaction/Phoenix-Arizona-85040/Celtic-Equity-Partners-Verified-REVIEW-Celtic-Equity-Partners-100-Customer-Satisfaction-786046. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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