• Report: #421407

Complaint Review: Central Coast Nutraceuticals, Inc. - Colopure - Fit-fac.com

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  • Submitted: Sat, February 07, 2009
  • Updated: Sun, June 21, 2009

  • Reported By:Canton Massachusetts
Central Coast Nutraceuticals, Inc. - Colopure - Fit-fac.com
2375 East Cemelback Road, 5th Floor Phoenix, Arizona U.S.A.

Central Coast Nutraceuticals, Inc. - Colopure - Fit-fac.com Fraudulent Charges to my Bank Account Phoenix ARIZONA

*UPDATE Employee: CCN is here to help!

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Beware of Colopure and Central Coast Nutraceticals

This company has charged my account four times. They claim each time you wait on their phone line (I did for 66 minutes) that they will refund a cancelled product. I sent their product back THE DAY I received it with UPS recepit obtained. Then they had another company named Fit-fac.com start charging me. Their charge was out of Las Vegas Nevada, but you end up in India. You have to be very persistent to get information out of this company. They bill for Colorpure and Central Coast Nutraceuticals IN ADDITION to thsoe companies belling you. I had to change my bank account to stop this. I filed reports with the MA Attorney General, the Bank America Fraud Department, and Comcast, where they advertised. This is a nightmare.

AVOID this (these) companies at ALL COSTS. SCAM. FRAUD. If you google their name, it is filled with complaints. BEWARE.

Say NO to Colorpure
Say NO to Central Cooast Nutraceutiacls
Say NO to fit-fac.com

Bob
Canton, Massachusetts
U.S.A.

This report was posted on Ripoff Report on 02/07/2009 12:25 PM and is a permanent record located here: http://www.ripoffreport.com/r/Central-Coast-Nutraceuticals-Inc-Colopure-Fit-faccom/Phoenix-Arizona/Central-Coast-Nutraceuticals-Inc-Colopure-Fit-faccom-Fraudulent-Charges-to-my-Bank-421407. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

CCN is here to help!

AUTHOR: Comp - (U.S.A.)

If there are any questions regarding Trial offers, membership enrollment, or returns with Central Coast Nutraceuticals, we recommend contacting the Customer Care Department either by phone (888-692-8352) or through our Customer Assistance Website (Getorderhelp.com). If you call, there is rarely a hold time, and if you e-mail don't forget to check your spam e-mail box for the response. The Customer Care Department is available to help you 24 hours Mon-Fri and from 8-5 MTS Saturdays and Sundays. We recommend referencing the terms of the offer at the website you placed your order from. Here is an example of the terms, taken from the order page of one of the products PomegranateClear.


Terms & Conditions: You are ordering the PomegranateClear 14-day risk-free trial offer for only $4.95 shipping and handling. Your 14-day trial begins when you receive the product. If you are not satisfied with PomegranateClear for any reason just return the unused portion anytime before the end of the 14-day trial period and you will have no further obligation. For your courtesy, we will provide you with an additional 7 days after the 14-day trial period to allow for return shipping to avoid further obligation. If you are happy with the product do nothing and your credit card will be charged an additional $39.95 approximately 21 days after your receipt of the initial trial shipment. In addition, approximately 30 days after you order your risk-free trial and about every 30 days thereafter, we will automatically send you an additional 1 month supply. The credit card you provide today will be billed the low price of $39.95 plus $4.95 shipping & handling for a total of $44.90 when each new product ships. That's 20% off the regular price for a 1-month supply. You may cancel your membership during the trial period or any time thereafter by simply calling our Customer Care department at 1-888-692-8352 or by using our contact form at www.getorderhelp.com. Remember, most customers see noticeable results by using PomegranateClear consistently for 3 months. If you are not fully satisfied with future shipments you may return any unopened containers of within 30 days of receipt for a full refund less the shipping and a 15% restocking fee. Please read the full Terms and Conditions for complete details of this offer.
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