- Report: #330045
Complaint Review: Central Coast Nutraceuticals, Inc. Support@centralcoastnutra.net
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| Central Coast Nutraceuticals, Inc. Support@centralcoastnutra.net 12399 Belcher Road South, Suite 140
Largo, Florida U.S.A. |
|
Graham D. Gibson, President Central Coast Nutraceuticals, Inc. And At Support@centralcoastnutra.net Direct charges to my bank account before the 30day trial was over, no product received. Largo Florida
*UPDATE Employee: CCN is here to Help
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Corporate Advocacy Program™
I was billed by both companies prior to the trial period expiration dates and did not receive any products. Central Coast Nutraceuticals sent a one month supply Trial for $1.00 plus shipping. Total: $5.95 was billed to my bankcard Nine days later $38.95 was debited my checking account.
The automated information was given on phone, but to date no return call. I'm placing a stop payment on these companies in case of another withdrawal for products not received.
The trial period was for thirty days, and if I didn't want another month's supply, I could send it back. The company provided a return address and RMA instructions, however I only tried it for a little over a week. Sent email and called next day to cancel but no answer. Also, sent E-mail denied directory to company support web page.
Nana
Fresno, California
U.S.A.
This report was posted on Ripoff Report on 05/01/2008 11:50 PM and is a permanent record located here: http://www.ripoffreport.com/r/Central-Coast-Nutraceuticals-Inc-Supportcentralcoastnutranet/Largo-Florida-33773/Graham-D-Gibson-President-Central-Coast-Nutraceuticals-Inc-And-At-Supportcentralcoast-330045. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 UPDATE Employee
CCN is here to Help
AUTHOR: CCN - (United States of America)
SUBMITTED: Wednesday, March 17, 2010
If there are
any questions regarding Trial offers, membership enrollment, or returns with Central Coast Nutraceuticals products, we recommend
contacting the Customer Care Department either by phone (888-692-8352) or
through our Customer Assistance Website (Getorderhelp.com). If you call, there
is rarely a hold time, and if you e-mail dont forget to check your spam e-mail
box for the response. The Customer Care Department is available to help you
Monday Friday: 5am 6pm Mountain Std. Time.
Here is an
example of the terms and conditions, taken directly from the order page.
Your ten day trial begins approximately four days after you place your initial
order. Most orders are received within four days. If you do not receive your
order within the four day shipping period please contact customer care and we
will be happy to extend your trial period. If you are not satisfied with the product
for any reason just return the unused portion anytime before the end of the ten
day trial period and you will have no further obligation. If you are happy with
the product do nothing and your credit card will be charged an additional $39.95
approximately fourteen days after the initial trial shipment. In addition,
approximately thirty days after you order your risk-free trial and about every
thirty days thereafter, we will automatically send you an additional 1 month
supply. The credit card you provide today will be billed the low price of $39.95
plus $4.95 shipping & handling for a total of $44.90 when each new product
ships. That's 20% off the regular price for a 1-month supply. You may
cancel your membership to the product during the trial period or any time
thereafter by simply calling our Customer Care department at 1-888-692-8352 or
by using our contact form at www.getorderhelp.com. Remember, most customers see
noticeable results by using our products consistently for three months. If you
are not fully satisfied with future shipments you may return any unopened
bottles within thirty days of receipt for a full refund less the shipping and a
15% restocking fee. Please read full Terms and Conditions for complete details
of this offer.
We recommend
contacting the Customer Care Department 1.888.692.8352
