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  • Report: #141936

Complaint Review: Centric Group Aka Centric Group Discount Travel Club

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  • Submitted: Sun, May 08, 2005
  • Updated: Tue, December 16, 2008

  • Reported By:Visalia California
Centric Group Aka Centric Group Discount Travel Club
9811 W. Charleston Blvd Las Vegas, Nevada U.S.A.

Centric Group Discount Travel ripoff bait and switch high-pressure telemarketing scam Las Vegas Nevada

*Author of original report: $163 Million Jury damages awarded!!!

*Author of original report: I received my $369 refund check in the mail today!!!

*Consumer Suggestion: Actual name of business here Centric mails packages from

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I have obtained the physical address where Centric Group Discount Travel Club mails their "packages" from (via DHL Delivery Service). It is different from what they tell you their mailing address is on all of their literature.

Since I was also the victim of this $369 fraud, I have started a complaint with the NV Attorney General's Office and small claims court.

They claimed to "tape record" the sale, so I asked to hear it (and turned on my tape recorder, too). The high-pressure portion (where all the representative mentions is a 2,500 MasterCard) is NOT RECORDED! Just the actual bank information, ans also when they "slip into the sale agreement a very-quick 2-second mention of a "travel package" and then very quickly move on to mention the "Value Card" that they have been talking about for the previous 10 minutes. These guys are good at what they do.

I asked DHL (similar to Fedex and UPS) to send me the actual pickup document for the "travel package" that I received. It DID NOT originate from 9811 W. Chrleston Blvd! It originated from a company called "CCFI Inc., at 2926 Lake East Drive, Las Vegas, NV 89117. I don't know who this "CCFI Inc." is, but it seems if Centric group was a legitimate Travel Club, they would be using their own street address, or a post office box. Since they are only interested in scamming people out of their $369, they are trying to hide!

One of the "travel vacations" was an offer to attend a timeshare seminar! Read the fine print on those "travel vouchers", ladies and gentlemen! Some "free" vacation...

The other was a "4-day" cruise, but it actually involves a 1-day
cruise on the ship, then you disembark and have to pay for 2 or 3 days in a hotel in the Bahamas, then another 1-day cruise back home. Some "free" vacation!...

Also, I called my bank and asked them if Centric ever called to verify the user(s) on my account and the balance. My bank surprised me by saying that they would NEVER GIVE THAT OUT BECAUSE IT VIOLATES THEIR PRIVACY POLICY! Centric obviously never call the bank.

Bob
Visalia, California
U.S.A.

This report was posted on Ripoff Report on 05/08/2005 06:12 AM and is a permanent record located here: http://www.ripoffreport.com/r/Centric-Group-Aka-Centric-Group-Discount-Travel-Club/Las-Vegas-Nevada-89117/Centric-Group-Discount-Travel-ripoff-bait-and-switch-high-pressure-telemarketing-scam-Las-141936. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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Updates & Rebuttals

#1 Author of original report

$163 Million Jury damages awarded!!!

AUTHOR: Bob - (U.S.A.)

Centric Group $163 Million Settlement awarded to hundreds of thousands of consumers!!! Las Vegas Nevada

I updated my older (original) report which was filed here in 2005, but I also wanted to put a new report here so that it will be placed on the "top" of the listings, rather than being buried under 3 years worth of older stuff.

Here's the link to my original report about Centric Group:

http://www.ripoffreport.com/reports/0/141/RipOff0141936.htm

Or, just use the search box on this site and enter the words "Centric Group" to see all of the other reports.

***======== NEWEST TEXT ========***

I got a pleasant surprise in the mail today-- A settlement check for $369!!!

There are two class-actions cases which resulted in a huge win for hundreds of thousands of ripped-off consumers!

They are "Faloney vs. Wachovia Bank" No. 07-1455, and "Harrison vs. Wachovia Bank" No. 08-755, which allege that Wachovia violated 28 USC, Section 1962, which is commonly known as the "RICO Act"

The settlement ID# is 23800427.

Here's the link to the Lawyer's official informational website where you can obtain any information regarding these cases:

http://restitutionpayment.com/index.htm

Here's a link where you can also download a complete list (in PDF Format) which contains all of the names of the companies who may have ripped you off, including the original company(or companies), umbrella companies, and parent companies who were involved in this huge multimillion-dollar scam:

http://restitutionpayment.com/ListofTelemarketers.htm

As part of this huge $163,000,000 settlement, hundreds of thousands of consumers have already received (or will shortly receive) a letter from the United States Court Settlement Administrator in Philadelphia, PA which contains a check for $369- the exact amount which was debited from your bank account by Wachovia Bank for the benefit of Centric Discount Travel Group.

By default, they are giving everyone $35 for the Overdraft charges which may have occured because of this illegal debit.

What if you had more than one Overdraft Charge due to this scam??? Well, good news! The envelope also contains a form you can send back to claim additional money that was lost from additional Overdraft Charges that were caused by their illegal debit from your bank account.


Personally, I had 5 Overdrafts (over the ensuing 2 weeks) which I can can not only document via my online statements that I obtained on my bank's website, but I can also prove were caused by their illegal account debit.

I will be submitting this additional form to get my lost money back. If you cannot obtain past account statements, contact your bank to see if they can send you the statements for the two months following the illegal debit. If the bank charges you a fee for these past statements, it's still worth it! However, most banks will allow you free access to 5 year's worth of statements on their website if you sign up for a free online account.

If you have already read my initial report, you saw that after I heard that my late wife had been ripped-off by these thugs, I contacted:

(1) Consumer affairs ("Sorry to hear that. We'll look at your complaint, but can't do anything about it"),

(2) US Attorney General ("Sorry to hear that, but we need bigger fish"...)

(3) FBI (See entry #2 above),

(4) Nevada Attorney GEneral (See entry #2 above)

(5) Clark County (Nevada) Legal entities for small claims (dead-end)

I'll come back here (to this post) with more information as I find it, so BOOKMARK IT...

The system works. It may take a little while, but it works!

Yeehaw!!!
Justice!!! :)
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#2 Author of original report

I received my $369 refund check in the mail today!!!

AUTHOR: Bob - (U.S.A.)

I got a pleasant surprise in the mail today: A settlement check (drawn on Wachovia Bank) from United States Court Settlement Administrator (in Philadeplhia, PA) for $369!

The class action cases which are the root of this settlement are:

"Faloney vs. Wachovia Bank" No. 07-1455, and
"Harrison vs. Wachovia Bank" No. 08-755,

which both allege that Wachovia Bank violated 28 USC, Section 1962, which is commonly known as the "RICO Act".

The case's settlement ID# is 23800427.

Here's some background info on the settlement:
A huge $163,000,000 settlement against these telemarketers was granted by the jury, in the form of hundreds of thousands of individual $369 refund checks, which are currently being mailed to the people who were conned by this scam. I received my check today for the $369 amount which was debited from my bank account by Centric Discount Travel Group when my late wife illegally authorized the debit.

This whole transaction was unauthorized because when Centric tape recorded the conversation, they actually asked my wife if she was a signee on my account, she replied "yes", yet I was the sole name on the account. When I called Centric to tell them this fact and subsequently demanded my refund, they said that they had called my bank to verify tht her name was on the account (LIE #1), then they said that my bank authorized the debit (LIE #2), and that it was a legitimate transaction (LIE #3).

My bank would not refund the money, nor did they even want to help me get it back. My bank told me that they NEVER give out names on ANY account because it violates their Privacy Agreement, and this was a civil matter that I needed to resolve via the Court system.

In addition, part of this settlement check package that I received included a form to mail to obtain a refund of any Overdraft Charges that may have occurred as a result of this electronic check being deducted from my account. Personally, I had 5 O.D. Charges, and I will get a full refund of each of these charges.

Ladies and gentlemen, this is a dream come true. The system works. It may take a little while, but thieves and con artists are usually caught!

If you read my initial ripoffreport.com entry, you will see that after my late wife told me that she had been ripped-off by these thugs, I contacted:

(1) Centric Group via their "800 number", which was basically a dead-end because the same guy would answer the phone and just use a different name every time I called.

(2) Consumer affairs ("Sorry to hear that. We'll look at your complaint, but can't do anything about it"),

(3) US Attorney General ("Sorry to hear that, but we need bigger fish"...)

(4) FBI (Same as the FBI entry above),

(5) Clark County Legal entities for small claims (dead-end)


Here is a link to my original Ripoff report I filed over 3 years ago:
http://www.ripoffreport.com/reports/0/141/RipOff0141936.htm

Here is the link to the legal website which contains the details of the official Court settlement:
http://restitutionpayment.com/index.htm

Here's a link on the settlement website which will allow you to download a PDF file which contains a complete list all of the names of the "umbrella" companies, the name of the scams, and their parent companies:

http://restitutionpayment.com/ListofTelemarketers.htm

Yeehaw! :)
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#3 Consumer Suggestion

Actual name of business here Centric mails packages from

AUTHOR: Bob - (U.S.A.)

I did a "reverse" search at yellowpages.com, using the origin address of the "travel package", rather than the name of the company where my DHL package originated in Las Vegas. The name I came up with that is using that origin address is:

Tekmo Computer Systems
2926 Lake East Drive
Las Vegas, NV 89117
(702)258-9376.

Is there someone living in Las Vegas that can drive by this building and see what the name on the building says?

It's only 2 miles from Centric's address in the big complex at 9811 W. Charleston Blvd. It's a huge building according to the aerial photo on mapquest.com, and there are about 15 businesses located inside (according to whitepages.com). Centric wasn't listed as an occupant. (surprized???)
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