- Report: #593389
Report - Rebuttal - Arbitrate
Complaint Review: Centurion Contractors
Centurion ContractorsPO Box 615 Mansfield, Texas United States of America
Centurion Contractors Centurion Texas Holdings Inflated invoices and then used Contractors Lien rights to attempt to extort money from me. Claimed "No out of Pocket Expenses". Mansfield, Texas
*Consumer Comment: Is this guy serious?
*Consumer Comment: TWO SIDES TO EVERY STORY
*Consumer Comment: Similar Experience
*Consumer Comment: Highly Unlikely
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Centurion Contractors (aka Centurion Roofing and Centurion Texas Holdings, Ltd.) is preying upon consumers that were victims of the recent Austin hailstorm at a time when consumers are most in need of conserving cash reserves. Centurion is making false claims regarding the out-of-pocket costs of their services to consumers making insurance claims and then taking advantage of small print to threaten consumers with liens on their homes after Centurion increases bills without approval.
Centurion Contractors promised that I would not be "out of pocket" for roof repairs for which they were contracted as part of an insurance claim. Centurion Contractors proceeded to inflate invoices which were not covered by insurance and now has filed a contractors lien on my house and sued me for the disputed amount of almost $7,000.
Since the house was on the market, they figured they could extort the money from me since a lien would prevent me from selling the home. [continued below]....
The email from their sales agent (and wife of the owner) is pasted below:
To: Max Bruck
Subject: Re: Claim Number.
Sent: Jun 3, 2009 10:18 AM
You would not be out of pocket for anything. I am not sure why she would think that, but the way our process works is that we will work with Travelers to get them to bring up their pricing. We use a computer program called Xactimate to pull pricing from and this is the same program Travelers, State Farm, and 99% of all other insurance companies use. This gives us an advantage because we actually know what the insurance companies are paying. The only differences that ever occur between our prices and the insurance companies come from either the scope of work (work to be done) or which month the prices were pulled from. If Travelers had their system still set to March or April pricing and we worked your contract at May pricing there would be definate differences in the pricing. When I get your paperwork from Travelers I will check out the scope of work and adjust your contract accordingly. But the insurance companies do try to low ball their initial offer in hopes that they can save some money when paying out a claim. That is why we work on your behalf to bring up the pricing to the current going rate. Our contract states that it is "Subject to Insurance Company Approval", so if they do not pay exactly what we have it is okay because your discount is a fixed dollar amount that is subtracted from whatever price we agree upon with Travelers. So you will not have to come out of pocket. Please send the paperwork to 1-888-830-9248 and we will start working with Travelers to get your roof done with no money out of your pocket.
This report was posted on Ripoff Report on 04/14/2010 09:33 PM and is a permanent record located here: http://www.ripoffreport.com/r/Centurion-Contractors/Mansfield-Texas-76063/Centurion-Contractors-Centurion-Texas-Holdings-Inflated-invoices-and-then-used-Contractors-593389. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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