• Report: #747612

Complaint Review: Century Business Solutions

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  • Submitted: Thu, June 30, 2011
  • Updated: Thu, June 30, 2011

  • Reported By: Nina — Buford Georgia United States of America
Century Business Solutions
Santa Fe Springs, California United States of America

Century Business Solutions Century Photo Stole My Money Santa Fe Springs, California

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I purchased approximately $100.00 of page protectors from Century Business Solutions in November 2010 and my credit card was charged in November.  I called them in December to check on my order (they never notified me that my order was on backorder).  I was informed the items were backordered and would ship in January. 

March rolled around and I had no product, I cancelled my order and was informed I would receive a credit to my credit card.  I never received a credit to my credit card account.  I phoned them in April; they could only refund me via check and it would be mailed in May. 

It is now, June.  No check. I was informed today by a costumer service rep it would be the end of July/first of August when I would receive my money.  

I informed them I was filing a second complaint with the FTC since they were in violation of the FTC's Mail Order Rule and each violation carries a penalty up to $11,000.  I told them on one phone call they were thieves because they took my $100.00; they didn't provide a product; and they haven't refunded my money.

This report was posted on Ripoff Report on 06/30/2011 01:33 PM and is a permanent record located here: http://www.ripoffreport.com/r/Century-Business-Solutions/Santa-Fe-Springs-California-90670/Century-Business-Solutions-Century-Photo-Stole-My-Money-Santa-Fe-Springs-California-747612. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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