- Report: #1028616
Report - Rebuttal - Arbitrate
Complaint Review: Century Link
Century Link100 Centurylink Dr Monroe, Louisiana United States of America
Century Link Broadbandnetworx Price does not reflect agreed upon proposal. Monroe, Louisiana
*UPDATE Employee: Who to contact
So, I agreed to the terms and signed the agreement. A couple months went by and I noticed that my bill was not reflecting the agreed upon price. I am paying about $320-$350 per month. The representative at Broadbandnetworx has stopped answering or returning my calls. I do have an account rep at Centurylink that has been working on this for me. He is very polite, but has made absolutely no headway in correcting the charges.
I would like Centurylink to bill me the correct price going forward and credit me for the over-billed amount, or I would like to terminate my contract early so that I can find a more competitive communications provider. I do not think that I am being unreasonable. Any suggestions or help in this matter would be much appreciated.
This report was posted on Ripoff Report on 03/14/2013 10:01 AM and is a permanent record located here: http://www.ripoffreport.com/r/Century-Link/Monroe-Louisiana-71201/Century-Link-Broadbandnetworx-Price-does-not-reflect-agreed-upon-proposal-Monroe-Louisia-1028616. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.