- Report: #1125599
Report - Rebuttal - Arbitrate
Complaint Review: Century Link
Century Link, Select State/Province USA
Century Link Service Sucks Florida
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We ordered internet service with Century Link. The page says "30-day money-back guarantee". So we switched service.
HUGE MISTAKE!! We constanly lost internet and had to unplug the router and restart the internet connection. After giving us the run around for weeks, we told them we wanted to casncel the service and get our money back. Of course they are fighting us claiming the site said "30 day satisfaction" (whatever that means). Their "Customer loyalty" rep promised us a hard time getting our money back.
DON"T use them: poor service, poor customer service, claims there isn't a money back garentee. Look just right of the picture.
This report was posted on Ripoff Report on 02/21/2014 08:43 PM and is a permanent record located here: http://www.ripoffreport.com/r/Century-Link/Select-StateProvince/Century-Link-Service-Sucks-Florida-1125599. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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