• Report: #925319

Complaint Review: Century Link

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  • Submitted: Fri, August 10, 2012
  • Updated: Thu, August 23, 2012

  • Reported By: Russell — Baxter Springs Kansas United States of America
Century Link
Internet United States of America

Century Link Charged $200. for disconecting internet that was never as fast as Advertized Internet

*Author of original report: Removed Fee

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Had my internet changed over to 10 dsl and it wasnt 10 so i called and it got better but never 10 then it got worse again averaged like 3 to 4 or less so called at least 2 more times finally im moving so decided to cancel the teribble service (gave them bad review on survey too) then the manager said i never called them at all so he said couldnt waive the $200. fee for disconecting the terrible service.

he said i was a lier and that i never called at all and i have emails and also a survey i filled out for the tec support.   apparently my phone calls were not written down . i figured to make them sound like they have no problems




This report was posted on Ripoff Report on 08/10/2012 08:42 AM and is a permanent record located here: http://www.ripoffreport.com/r/Century-Link/internet/Century-Link-Charged-200-for-disconecting-internet-that-was-never-as-fast-as-Advertized-925319. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

Removed Fee

AUTHOR: RussellCentury - (United States of America)

They Removed thier $200.00 fee

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