- Report: #1145155
Report - Rebuttal - Arbitrate
Complaint Review: Century Link
Century Link, Sedgwick Claims Management Services Inc No negligence on Century Link or its employees Nationwide
*Consumer Comment: Perhaps this is why....
*Consumer Comment: Sorry, oldtimer, but I have to agree with them..
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Your workers caused a power surge that caused my OnQ Telecom Module to short all wires together.
This occurred prior to 6:30 p.m. on 31 May 2013. Two workers were at the terminal north of the
Arch Cape Tunnel and were moving wires around and caused the short. How do I know this,
on Monday they were looking for the short at the terminal box nxt to my house and I brought them
to my house. They questioned me repeatedly when did the problem occur. I mentioned about 11:00
p.m. at the time and from theirconversation at that time I discoved what hap happened. I feel the
damage inside my house was caused byyour workers and you are responsible to correct he problem.
I feel I am being stiffed in the matter and would like an answer concerning what the company is
going to do about it except for ignoring me. While they were here, they made a jury-rig so I could
have one phone working. I am not a happy customer. Have a photo of the jury-rig.
Reply from Sedgwick dated March 12, 2014 stated in part: At this time we cannot find any negligence
on the part of CenturyLink and/or its emplyees. Based on the above, we must respectfully decline to
make any payments on this claim.
This report was posted on Ripoff Report on 05/08/2014 03:00 PM and is a permanent record located here: http://www.ripoffreport.com/r/Century-Link/nationwide/Century-Link-Sedgwick-Claims-Management-Services-Inc-No-negligence-on-Century-Link-or-it-1145155. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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