- Report: #736427
Report - Rebuttal - Arbitrate
Complaint Review: Century Photo Products
Century Photo Products10425 Slusher Drive Santa Fe Spring, California United States of America
Century Photo Products Almost 6 months and still haven't received promised refund! Santa Fe Spring, California
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Called on 12/2/10 and was told items were backordered. Items still on backorder when I called on 1/28/11. Requested that my order be cancelled and a refund issued.
Have called numerous times - still have not received a credit to my charge account. I keep being told that I need to speak with Taylor Clark, who apparently never answers his phone. Did receive an e-mail from him back on March 15th where he stated that the delay was due to the accounting department being moved from California to Florida and that the credit would be issued in 7-14 business days.
To date, have not received anything. He's not responding to my calls or e-mails.
This report was posted on Ripoff Report on 06/03/2011 10:50 AM and is a permanent record located here: http://www.ripoffreport.com/r/Century-Photo-Products/Santa-Fe-Spring-California-90670/Century-Photo-Products-Almost-6-months-and-still-havent-received-promised-refund-Santa-736427. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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