• Report: #795939

Complaint Review: Century Photo Products

  • Submitted: Mon, November 07, 2011
  • Updated: Mon, November 07, 2011

  • Reported By: Cheryl Kienzle — Bismarck North Dakota United States of America
Century Photo Products
12342 Bell Ranch Drive Santa Fe Springs, California United States of America
  • Phone: 800/767-0777
  • Web:
  • Category: Customer

Century Photo Products Century Business solutions Photo Album Rip-off Santa Fe Springs, California

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I ordered adouble album gift set from Century Products in Sept. 2110. They cashed my check in Oct 2010. In Nov. 2010 I received a letter from them saying the items were backordered and would be shipped as soon as they became available. By Jan. 2011 I hadn't received the items and called them. I was told it was still back ordered and would be shipped when available, probably by the end of Feb. I continued to call them every month and got the same response. Now for the last 2 months I get a recording that all service staff is helping other costumers and I can wait on the line( there are always 11-14 calls ahead of me ). That number never changes no matter what time of day I call.

Now for the past 3 weeks, When I call the Customer Care Center phone number I get a recording that says the call can not be completed at this time.

This report was posted on Ripoff Report on 11/07/2011 06:37 PM and is a permanent record located here: http://www.ripoffreport.com/r/Century-Photo-Products/Santa-Fe-Springs-California-90670/Century-Photo-Products-Century-Business-solutions-Photo-Album-Rip-off-Santa-Fe-Springs-C-795939. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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