• Report: #751709

Complaint Review: Century Photo

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  • Submitted: Mon, July 11, 2011
  • Updated: Tue, July 12, 2011

  • Reported By: Ripped off in Texas — Flint Texas United States of America
Century Photo
Santa Fe, California United States of America

Century Photo thieves Santa Fe, California

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I ordered $175.00 worth of goods from Century Photo in November 2010(on line). I called mid-december to check on my order and was told that it would be mid-Janurary before the order was ready because they did not have the material to make the goods I ordered.

By March 2011 I was fed up and cancelled my order, and was told they would refund my money, which was my debit card. By April I called and they said they were moving their financial center and it would be 4 weeks.

I then reported it to the california BBB, they never responded. Most recently I reported it to the California State Attorney General Office but have not had a response from the company. My next action will involve a lawyer. Not once has this company called to give me a reason why my products or money have been sent back. I have had to do all the calling, sometimes waiting more than an hour to get a response. I have done business with this company in the past with no problems or issues,  and have enjoyed their product. I have no idea if they have filed bankrupcy or not.

If I had any communication from them I would not be so angry.

This report was posted on Ripoff Report on 07/11/2011 11:28 PM and is a permanent record located here: http://www.ripoffreport.com/r/Century-Photo/Santa-Fe-California-90670/Century-Photo-thieves-Santa-Fe-California-751709. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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