• Report: #1039554

Complaint Review: CenturyLink

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  • Submitted: Sun, March 31, 2013
  • Updated: Sun, March 31, 2013

  • Reported By: Ruben S — Aurora Colorado
CenturyLink
Internet United States of America

CenturyLink I'm a CenturyLink client but they are charging me $360.85 for a cellphone that i never received. Internet

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On Dicember 3rd, 2012, I made contact with CenturyLink representative to get a Razor maxx Hd cellphone. They gave me, after charged me $199.00, a phone number: 720-810-4970. Verizon sent it using UPS, but because they never contacted me UPS returned the box to Verizon. I called CenturyLink and verizon to let tey know that i did't received the phone. They told me that "if you didn't received it you not gonna pay anything."

A month later I received a bill from CenturyLink that I owed themmore than $200 for that phone service. CenturyLink treated me to cut my internet and home phone service if I refuse to pay. I always tried to call them but the only answer was: "pay the bill or we will send you to collection. I was afraid and I sent CenturyLink $360.85. Now, Verizon recognized that it was they mistake not to report centuryLink that they received that cellphone 5 days after they sent it to me.

This report was posted on Ripoff Report on 03/31/2013 08:03 PM and is a permanent record located here: http://www.ripoffreport.com/r/CenturyLink/internet/CenturyLink-Im-a-CenturyLink-client-but-they-are-charging-me-36085-for-a-cellphone-tha-1039554. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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