• Report: #775866

Complaint Review: Centurylink

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  • Submitted: Mon, September 12, 2011
  • Updated: Mon, September 12, 2011

  • Reported By: Rick — Mabank Texas USA
Centurylink
PO Box 165900 Altamonte Springs, Florida United States of America

Centurylink Formerly Embarq and probably some others. Consumer Fraud. Does not provide advertised service Altamonte Springs, Florida

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Signed up with CenturyLink when it was Embarq back in 2010.  Still at night have two times the speed of dial up after several tech calls.  Some type of band width shortage that they're really not interested in fixing if I understand them right.  Just got done talking to a supervisor and said another 6 months minimum before this is right.  They used to give ETR (estimated time of repair) of 4 - 6 weeks and it's not happened extending that 6 months out is like 4 - 5 years in my best guess.  Man if there were another internet service provider in the area I'd be all over them.  Do not give these crooks your money you will regret it down the road.  I've never seen such poor customer service in all my life.

This report was posted on Ripoff Report on 09/12/2011 04:23 PM and is a permanent record located here: http://www.ripoffreport.com/r/Centurylink/Altamonte-Springs-Florida-32716/Centurylink-Formerly-Embarq-and-probably-some-others-Consumer-Fraud-Does-not-provide-ad-775866. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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