• Report: #306413

Complaint Review: Certegy Check Services Aka Fidelity National Information Services

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  • Submitted: Tue, February 05, 2008
  • Updated: Tue, February 05, 2008

  • Reported By:New Braunfels Texas
Certegy Check Services Aka Fidelity National Information Services
P. O. Box 30038 St. Petersburg, Florida U.S.A.

Certegy Check Services Aka Fidelity National Information Services misrepresented charges, debited account, failed to issue refund, bogus charges Tampa & St. Petersburg, FL, And Kennesaw, GA Florida and Georgia

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The sales representative misrepresented the charges, which began a month before the equipment was delivered. Account was cancelled due to bogus charges and machine returned, unopened and unused; however, we kept being charged and debited for services never received. We have been unable to get credits issued or a refund check for the machine which was returned according to the directions we were given by staff. Certegy owes us $790 for the returned machine, plus $160 in credits for services never rendered. It has been a nightmare dealing with client services. They keep issuing case numbers, but they never resolve any issue.

Dona
New Braunfels, Texas
U.S.A.

This report was posted on Ripoff Report on 02/05/2008 02:28 PM and is a permanent record located here: http://www.ripoffreport.com/r/Certegy-Check-Services-Aka-Fidelity-National-Information-Services/St-Petersburg-Florida-33716/Certegy-Check-Services-Aka-Fidelity-National-Information-Services-misrepresented-charges-306413. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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