• Report: #270036

Complaint Review: Certegy Check Services, Fidelity Information Services

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  • Submitted: Fri, August 24, 2007
  • Updated: Sat, June 21, 2008

  • Reported By:Bellingham Washington
Certegy Check Services, Fidelity Information Services
P.O. Box 30046 Tampa, Florida U.S.A.

Certegy Check Services, Fidelity Information Services They released mine and 8.5 million others' personal information to direct mail services. Ripoff Tampa Florida

*Consumer Suggestion: There is a proposed settlement

*Consumer Suggestion: Thats right data was stolen from employee who sold it

*Consumer Suggestion: Steven- It was sold

*Consumer Suggestion: Steven- It was sold

*Consumer Suggestion: Steven- It was sold

*Consumer Suggestion: Wow, we need to get a lawsuit!

*UPDATE EX-employee responds: Dude just cruising the site like you

*UPDATE EX-employee responds: Dude just cruising the site like you

*UPDATE EX-employee responds: Dude just cruising the site like you

*Consumer Comment: monitering

*UPDATE EX-employee responds: Data was Stolen not sold

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I am one of (now) 5.7 million individuals who have had the last four digits of their checking account numbers sold on the open market through a data broker to direct mail services. Among the total 8.5 million are included an unspecified number of credit card numbers. Names, addresses and birth dates were also provided.

This has apparently happened because they allowed one of their long time senior data base managers to set up his own corporation, through which he made the sale. Pretty lax supervision and pretty lax laws I would say.

Other entries on this website indicate the character of this company.

They and Fidelity Information Services, their parent corporation, are now under investigation by the Secret Service and the Securities and Exchange Commission.

They both are now the subject of a class action suit by Girard Gibbs LLP. Check girardgibbs.coim and search for "Certegy" for a press announcement of their suit.

The best (and only) news coverage on this can be found on dmnews.com an obscure data management web site. Search for Certegy. It was once headlined, now not.

The once great New York Times as late as yesterday had nothing, zero, to say about this. My e-mails to nytnews@nytimes.com have gone unanswered. Why has the lid been put on this story? I'll tell you why. The unspeakable ruffians who now run this country think they can get away with it. To them 8.5 million peoplke are nothing but "targets" to be manipulated by bread and circuses (TV shows interrupted countless times by ads and sports contests).

Wake up people. Tell your story as often and as loud as you can to as many people as you can. It might eventually cause a change, because the only thing in God's world they give a tinker's damn about is their bottom line and how much money they have control of.

Randall
Bellingham, Washington
U.S.A.

This report was posted on Ripoff Report on 08/24/2007 01:34 PM and is a permanent record located here: http://www.ripoffreport.com/r/Certegy-Check-Services-Fidelity-Information-Services/Tampa-Florida-33630/Certegy-Check-Services-Fidelity-Information-Services-They-released-mine-and-85-million-o-270036. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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REBUTTALS & REPLIES:
0Author 11Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Suggestion

There is a proposed settlement

AUTHOR: Jeanne - (U.S.A.)

If your name was one of those stolen, you should be receiving a post card with information of a class action settlement as well as a phone number you may call and a website you may go to for more information on how to find out if you are part of the class action, forms you can fill out, the actual settlement terms and what you need to do to opt out and so forth. If you do NOT want to be bound by the settlement you have until August 1, 2008 to exclude yourself.

Personally, the only ones who win out on these class action suits are the lawyers, the people who actually were effected by this can get one year of credit monitoring for free plus identity theft insurance..... big whoop, what are the lawyers making off this deal?

I could provide the website and phone number but I do not think that RipOffReport will allow me to post them :-( I would ask the editors at RipOffReport to verify this info and then please publish it for those who do not know about this.

DataSettlement com to read settlement terms and download forms or
877-580-9770 for info and forms to be mailed to you
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#2 Consumer Suggestion

Thats right data was stolen from employee who sold it

AUTHOR: Steven - (U.S.A.)

As I said MATE the data was stolen by an employee. He sold it to telemarketing firms. The telemarketing firms assisted by providing info about the employee and what HE sold them (not Certegy).

The info he took was info that he had everyday access to (he was a database analyst after all), pretty much like you may have access to info that your company may consider their property but you have the right to access it. From what I heard they have made some changes.

Pay more than likely had nothing to do with it. He did it out of spite because Certegy got bought by Fidelity and several hundreds of Certegy folks got laid off.

For all I or anyone else knows he may have been given notice. Since Certegy and Fidelity tried to do the right thing by these folks by letting them continue to work instead of just dumping them like other companies do (but I guess this is the thanks they get).
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#3 Consumer Suggestion

Steven- It was sold

AUTHOR: Ripped Off And Not Taking It! - (U.S.A.)

Steven when I called after receiving the letter they told me the employee stole the information and sold it to direct marketing firms.

When I asked what happened to the employee they said he was arrested and charges are currently pending. They further told me they have sent out requests to all the firms who bought the information to get the information returned to them.

My suggestion is, your company maybe blowing smoke up your *Beep* to keep you loyal. Keep in mind it all flows down hill.

I would love to support my company if something like this happened, and give them the benefit of the doubt. However as someone who has now had a lot of crazy things happen since this incident and so forth it is very concering. Especially in this day and age with identity theft. They can't get away with not protecting our secure information.

I can assure you I had no idea about someone starting a company and so on, but I do know when I called them about the letter they confirmed it was stolen and sold by this guy.

My suggestions are the people who were victims need to file against this firm. There is no way they can get away with this. We need to educate people who don't think this is NOT a problem, like you, on the dangers of consequences of what happens afterwards.

I am guessing from the Dude comment your younger without a lot of experience in getting victimized at the hands of someone else. (maybe your not) But this is concering and people need to be more careful while working in this kind of industry.
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#4 Consumer Suggestion

Steven- It was sold

AUTHOR: Ripped Off And Not Taking It! - (U.S.A.)

Steven when I called after receiving the letter they told me the employee stole the information and sold it to direct marketing firms.

When I asked what happened to the employee they said he was arrested and charges are currently pending. They further told me they have sent out requests to all the firms who bought the information to get the information returned to them.

My suggestion is, your company maybe blowing smoke up your *Beep* to keep you loyal. Keep in mind it all flows down hill.

I would love to support my company if something like this happened, and give them the benefit of the doubt. However as someone who has now had a lot of crazy things happen since this incident and so forth it is very concering. Especially in this day and age with identity theft. They can't get away with not protecting our secure information.

I can assure you I had no idea about someone starting a company and so on, but I do know when I called them about the letter they confirmed it was stolen and sold by this guy.

My suggestions are the people who were victims need to file against this firm. There is no way they can get away with this. We need to educate people who don't think this is NOT a problem, like you, on the dangers of consequences of what happens afterwards.

I am guessing from the Dude comment your younger without a lot of experience in getting victimized at the hands of someone else. (maybe your not) But this is concering and people need to be more careful while working in this kind of industry.
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#5 Consumer Suggestion

Steven- It was sold

AUTHOR: Ripped Off And Not Taking It! - (U.S.A.)

Steven when I called after receiving the letter they told me the employee stole the information and sold it to direct marketing firms.

When I asked what happened to the employee they said he was arrested and charges are currently pending. They further told me they have sent out requests to all the firms who bought the information to get the information returned to them.

My suggestion is, your company maybe blowing smoke up your *Beep* to keep you loyal. Keep in mind it all flows down hill.

I would love to support my company if something like this happened, and give them the benefit of the doubt. However as someone who has now had a lot of crazy things happen since this incident and so forth it is very concering. Especially in this day and age with identity theft. They can't get away with not protecting our secure information.

I can assure you I had no idea about someone starting a company and so on, but I do know when I called them about the letter they confirmed it was stolen and sold by this guy.

My suggestions are the people who were victims need to file against this firm. There is no way they can get away with this. We need to educate people who don't think this is NOT a problem, like you, on the dangers of consequences of what happens afterwards.

I am guessing from the Dude comment your younger without a lot of experience in getting victimized at the hands of someone else. (maybe your not) But this is concering and people need to be more careful while working in this kind of industry.
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#6 Consumer Suggestion

Wow, we need to get a lawsuit!

AUTHOR: Ripped Off And Not Taking It! - (U.S.A.)

Ok, I got a letter from them where my information was sold! I had gotten tons of junk mail all of a sudden. This is so alarming!

We need to file a class action lawsuit of our own. I am going to file my own ripoff report too on this. I just didn't know what to do. Any information on pending litigation that you hear of please post it. I will do the same!

This is so scary! People do get away with things now a days, I don't know how, but it is so wrong!
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#7 UPDATE EX-employee responds

Dude just cruising the site like you

AUTHOR: Steven - (U.S.A.)

Whats the problem? I am a consumer just like anyone else around here. I have been browsing the reports like anyone else around here much like you. I saw someone post something that wasn't true and commented about it. Wouldn't you do the same if someone said something about a company you worked for (or used to work for) and someone posted a lie??

No doubt alot of companies browse these reports and comment on them. Last I saw Ed obviously supports that idea.
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#8 UPDATE EX-employee responds

Dude just cruising the site like you

AUTHOR: Steven - (U.S.A.)

Whats the problem? I am a consumer just like anyone else around here. I have been browsing the reports like anyone else around here much like you. I saw someone post something that wasn't true and commented about it. Wouldn't you do the same if someone said something about a company you worked for (or used to work for) and someone posted a lie??

No doubt alot of companies browse these reports and comment on them. Last I saw Ed obviously supports that idea.
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#9 UPDATE EX-employee responds

Dude just cruising the site like you

AUTHOR: Steven - (U.S.A.)

Whats the problem? I am a consumer just like anyone else around here. I have been browsing the reports like anyone else around here much like you. I saw someone post something that wasn't true and commented about it. Wouldn't you do the same if someone said something about a company you worked for (or used to work for) and someone posted a lie??

No doubt alot of companies browse these reports and comment on them. Last I saw Ed obviously supports that idea.
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#10 Consumer Comment

monitering

AUTHOR: Pardel - (U.S.A.)

Since finding out about Ripoffreport.com's existence, I have found it amusing to scroll through and read the different rip off reports on the site. What I really find amusing is when a company (and I have find several on this site) has an employee to moniter a site like this to reply to the rip off reports against the company. Why would they have a moniter for a site like rip off report? Could it be, their feeling guilty of something?
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#11 UPDATE EX-employee responds

Data was Stolen not sold

AUTHOR: Steven - (U.S.A.)

You have been mis-informed as to what happened. The data was stolen by an individual that was fired. For further info you should check out the Fidelity web site for news.
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