- Report: #759828
Report - Rebuttal - Arbitrate
Complaint Review: Certegy Inc
Certegy IncInternet United States of America
Certegy Inc Check Cashing Declined Internet
*Consumer Comment: Certegy and Payroll Check Denial
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He handed the cashier his check, and put in all information that was asked. After a few minutes, he was handed a slip of paper and his check back. The cashier told him his check had been declined. He then asked why. She asked him if he had ever cashed a check there before. When he told her not at that location, she replied that was the reson his check declined. I was stunned! We walked out of there livid!
We looked at the slip of paper he received and it gave him reason 2, and also listed the number to call Certegy. He called the number and waited and went through all kinds of automated things before he got a real person.
She asked him a bunch of questions, and he answered. Then she told him his check was declined because their system was setup to protect the concumer, and because he had not cashed a check at that Wal*Mart before it was declined.
We were outraged at this response! Don't you have to start somewhere. I am so dissappointed that places would use a company like Certegy! Something needs to be done about these people!
This report was posted on Ripoff Report on 08/02/2011 12:41 PM and is a permanent record located here: http://www.ripoffreport.com/r/Certegy-Inc/internet/Certegy-Inc-Check-Cashing-Declined-Internet-759828. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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