- Report: #439141
Report - Rebuttal - Arbitrate
Complaint Review: Certegy Payment Recovery Services, Inc. - CPRS
Certegy Payment Recovery Services, Inc. - CPRS11601 Roosevelt Boulevard St. Petersburg, Florida U.S.A.
Certegy Payment Recovery Services - CPRS Automated male caller leaves a message that CPRS is "attempting to collect a debt". St. Petersburg Florida
*General Comment: this company is run by Babboons....
*UPDATE EX-employee responds: Certegy is a legitimate business
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The first thing the automated 800 phone # tells you when you call is "CPRS, a debt collection company. This is an attempt to collect on a debt, and this conversation may be recorded. Please have your control number, your checking account number, and your routing number ready when prompted..."
Everything about this smells of a SCAM!
First off, we have no debts that are past due or any bounced checks, NONE. We have overdraft protection, plus our bank covers overdrafts without any overdraft protection. I just ran a credit report and found no identity theft or anything suspicious with any of our accounts.
Second, the first thing the automated voice tells you is that they want you to have your control number, checking account number, routing number, zip code, and full name, ready when prompted. HELLO, why don't we just hand over our social security number and date of birth while we're at it, NOT! After attempting to divert to a real person, the automated line will try to connect to an available representative, then the line goes to a BUSY SIGNAL.
Third, I've done some research into this company online and have found nothing but complaints and scam reports for them, which is how I found this website. CPRS does not even have a valid website! RED FLAG! Also, when I type in http://www.certegy.com it redirects to http://www.fidelityinfoservices.com ???
Fourth, I would assume that a debt collection agency who has so much information about me would have a real person calling and asking for our specific names and for a specific debt, none of which is stated by the automated teleline. Plus, if they really want to contact us, they should send anything in writing to our home address which is listed on our checks and with our bank.
Do yourselves a favor, do not give them any personal information! I plan on blocking the number as I now have digital phone service, which has this feature. I may even report them to the local police.
Gilford, New Hampshire
This report was posted on Ripoff Report on 03/30/2009 12:33 PM and is a permanent record located here: http://www.ripoffreport.com/r/Certegy-Payment-Recovery-Services-Inc-CPRS/St-Petersburg-Florida-33716/Certegy-Payment-Recovery-Services-CPRS-Automated-male-caller-leaves-a-message-that-CPRS-439141. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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