- Report: #1166260
Report - Rebuttal - Arbitrate
Complaint Review: Certified Car Bank
Certified Car BankNationwide USA
Certified Car Bank CCB Autosellonline.com SCAM and FRAUD - Deceptive Practice Nationwide
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I put my van on craigslist to sell on December 2013. A certified car bank sales rep. got a hold of me and said they could sell my vehicle for me with $500 to advertise then I would get refunded the $500 back when the vehicle sold. They were going to add $500 to the $16,000.00 I was asking for. They sent me the contract I signed and sent back only under the assumption that I had a guaranteed buyer already awaiting this vehicle, according to the finance manager. They sound initially like a legit company,the receptionist calls transfers you to the finance manager and so forth. DO NOT DO BUSINESS with this company.
They told me that they have a buyer for me and my van would be sold in 2 weeks. Jason Smith, the sales rep., has also told me that he had other buyers line up for the van if this one fell through. After setting up the advertisement, I didn't hear from the company in 3 weeks. By then, I did my follow up and was given the run around how the buyer didn't qualify for the purchase and they have to pursue another buyer. Time passed by and every time I called, I was told that buyers are low balling the offer and they haven't got a solid offer for me. By now, I was told by the VP of Sales that his entire sales floor is on my case and it should be sold fairly quickly. More time passed by and nothing from this company. Many phone calls later to no solutions. I was able to sell the van on my own. I call the company for a refund and they told me that it has passed the refund date and the best they can do for me is another empty promises below. This is their last email to me on June 2, 1014 "Thank you for speaking with us today, we understand you sold the vehicle on your own making the one time fee non refundable after our 3 day grace period but as a thank you for using our services CCB is offering a free listing with our company valued at $500 at anytime in 2014 and a complimentary redeemable restaurant voucher valued at $600 as a form of compensation. Please follow the step by step process to redeem the cash back rewards program.
This report was posted on Ripoff Report on 07/30/2014 06:39 PM and is a permanent record located here: http://www.ripoffreport.com/r/Certified-Car-Bank/nationwide/Certified-Car-Bank-CCB-Autosellonlinecom-SCAM-and-FRAUD-Deceptive-Practice-Nationwide-1166260. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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