My story is a carbon copy of all of the above. In addition, I hired them to form an LLC for me, which they did do. However, if I had been smarter, I could have gotten it done for much less. The reason I went with them was that their salesman, Dan Lott, convinced me that the "consultation" I would receive with their LLC tax savings guru, Spence Carlson would teach me so much that it was worth the extra money.
The consultation was actually informative, but consisted of one phone call.
I plan to file criminal theft charges against everyone in this company, from the top down. I imagine that Carlson, Lott, and my representative Amanda Zimmerman, have not too much to fear from this. However, there are two attorneys named Maria Abercrombie, JD, and Kristin Westerfield, JD listed in my paperwork. I imagine that it doesn't look to good to the state Bar to have an attorny charged with theft or fraud. I never spoke with them so for all I know, they may not even be real people.
Heads up: If anyone in the same boat as me is looking for someone to really help them now that they are in worse shape than at the beginning, there is a fancy web site called Effectur. I believe that this is also Carlson, Lott, & company. The reason that I say this is that when I tried to call CIRS Sol. and got a rapid busy signal, I called around to the phone companies to try to find out if the lines were down due to Hurrican Dolly. Finally, my phone company figured out who provided CIRS 888 number. I called that phone company and after a few ventures in to voice mail menu hell, I got someone in tech support that was helpful. He asked me the number I was trying to call and said, "Effectur?"
I said, "No, Certified IRS solutions." He told me there were tons of numbers associated with that account. He gave me a few more to try, all of which gave me the same rapid busy tone.