- Report: #891286
Report - Rebuttal - Arbitrate
Complaint Review: Certified Tire And Service Centers
Certified Tire And Service Centers14918 Seventh St victorville, California United States of America
Certified Tire And Service Centers going in for an oil change and a tire $600 later my oil pan needs to be replaced !! its now leaking oil !! but they didnt do it.... victorville , California
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so I called the corporate office...spoke to a "customer service specialist" By the name of Dan didn't help just basically threw his 31 years in the business around and had an I know more than you attitude...very rude and abrasive not professional at all just told me it was not their fault its a manufacturers defect and that he sees it all the time he knows a little more than the Chrysler service techs because his 31 years in the business....wow...obviously he didn't know too much seeing i called the Chrysler corp. and they haven't heard of any such defect....now he offered to fix it at cost to me...if his shop broke it why do i have to pay to fix it...again right the wrong that was done to your customer if your about your customer service!!! if I knew better I would not have went there !! now here it is 1 week and 1 day later and now I am leaking oil !! Thanks for fixing my car guys !! I just want my oil pan replaced but I want them to pay for someone else to fix it...I would not go back there for any reason !!
This report was posted on Ripoff Report on 05/31/2012 05:21 PM and is a permanent record located here: http://www.ripoffreport.com/r/Certified-Tire-And-Service-Centers/victorville-California-92392/Certified-Tire-And-Service-Centers-going-in-for-an-oil-change-and-a-tire-600-later-my-oi-891286. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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