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  • Report: #655565

Complaint Review: Chairs Direct/

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  • Submitted: Tue, October 26, 2010
  • Updated: Sun, December 12, 2010

  • Reported By: Chip — Clarksville Missouri United States of America
Chairs Direct/
15030 Ventura Blvd #566, Sherman Oaks, California United States of America

Chairs Direct/ 1 all chairs.com/ LARRY HOFFMAN IS A FRAUD. Sherman Oaks, California

*REBUTTAL Owner of company: Cannot Be a Fraud - All 300 Sent and Refused

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I ordered 300 chairs on September 1st 2010. I was told that the chairs would be to my location in 10 days. As I am sure everyone knows, the chairs did not arrive in 10 days.

We needed the chairs for an event, we called Larry Hoffman to see where they were and he said they are on their way. Well they still never showed. So he told us to rent the chairs, so we did and he said he would send us a check for the rentals. He would tell me a check is on the way. It was not

I have called about 30 times and spoke to Larry each time. Each time I called I get a different story on where my chairs are and where the check is.

Today 10-26-10 i called the delivery company and they where in route. The delivery company also told me where they were shipping from Atlas Chairs. I called and spoke with Glen (the owner) and he knows all about Larry and how he operates. But yet he still does business with him.  

I called my bank today 10-26-10 and they are reversing the charges. At the same time I am doing that the chairs show up 10 weeks late.

I refused the shipment of chairs and they are being sent back to Larry Hoffman. Everything you read about this guy is 100% true. He is a FRAUD and to not buy from him.


This report was posted on Ripoff Report on 10/26/2010 06:12 PM and is a permanent record located here: http://www.ripoffreport.com/r/Chairs-Direct/Sherman-Oaks-California-91403/Chairs-Direct-1-all-chairscom-LARRY-HOFFMAN-IS-A-FRAUD-Sherman-Oaks-California-655565. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

Cannot Be a Fraud - All 300 Sent and Refused

AUTHOR: Ctd - (U.S.A.)

CUSTOMER REUSED THE DELIVERY OF 300 CHAIRS.

 

Customer admits he received all 300 Wood Chairs ordered from our company. He REFUSED the order and sent the chairs back and received a FULL REFUND from his credit card company. The order was late and we did pay for rentals for a missed event.

A representative of the company asked us to ship the 300 chairs which we did. The man filling the report did not participate in the agreement to send the chairs. We paid shipping both ways ($ 650.00) and did not contest this amount.

 

We do not understand the Fraud since the customer did not lose any money We can also provide a list of over 10,000 satisfied customers since 2001.

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