- Report: #679879
Report - Rebuttal - Arbitrate
Complaint Review: Chakery Design
Chakery Design835 E Lamar Blvd. # 304 Arlington, Texas United States of America
Chakery Design Malcom Chakery Stalled, never started project, made threats, no apology, no refund Arlington , Texas
*Consumer Comment: Chakery Web Designs is the best & delivered for me on time!
*REBUTTAL Owner of company: Rebuttal Letter In Further Detail
*REBUTTAL Owner of company: Client Changed Scope Of Project Decided He Wanted A Flash Template Instead
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I hired Chakery Design to design two websites for me, totaling $3,600. I paid both in full within one week of agreeing. Malcom agreed that the first site would be done in 2-3 weeks. The second week I wanted to start the second site, and got no response for it. After 5 weeks went by, I started calling and emailing to get some response about my website progress. I received an email telling me the whole family was sick so they couldn't call or email me. The website designer was also sick a week earlier and thats why he couldn't make progress on my site. Over 5 weeks I only saw two mockups for the first site which were templates. The agreement was that I would get two custom websites, not templates. That is clearly fraud. The last time I contacted him, I requested the work to get done quickly or to issue me a refund. He responded after a couple days and started sending me threatening emails about suing me and told me to "lawyer up". I disputed the charges with my credit card issuer since I have seen no real work on my first site, and no work at all to show for my second site, since it was never started. I still have not been refunded. I am awaiting reimbursement for my credit card issuer, while Malcom continues with threatening emails to slander me on the internet and sue me in Texas.
This report was posted on Ripoff Report on 01/07/2011 08:27 AM and is a permanent record located here: http://www.ripoffreport.com/r/Chakery-Design/Arlington-Texas-76011/Chakery-Design-Malcom-Chakery-Stalled-never-started-project-made-threats-no-apology-n-679879. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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