- Report: #213391
Report - Rebuttal - Arbitrate
Complaint Review: Chakery Design
Chakery DesignGrand Prairie, Texas U.S.A.
Chakery Design ripoff: bad service, stalling, never completed project, money not refunded or apology or compensation Grand Prairie Texas
*REBUTTAL Owner of company: Fraudulent Customer Reversed Credit Card Transaction
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24 weeks after the signing the agreement, Chakery still didn't deliver the services as promised. They began to stall, refused to return emails and generally did not live up to the terms of the project.
When I confronted them and demanded that the project be delivered on a specific deadline - they informed me they couldn't do the website as agreed and refused to set a deadline.
I of course asked for a refund.
Chakery refused. They sent me the intermediary files that were completed. However these were basically useless to me as other web development companies declined to use them because of the difficulties of integrating the Chakery work into their methodologies. A totally new project would have to be initiated.
Not only had I lost the 50% advance payment - I lost a lot of business as well due to Chakery's inability to perform as contracted. I couldn't launch my website online on the specified date, or promote my work as planned.
The services stipulated were not and have not been delivered as promised.
This report was posted on Ripoff Report on 09/29/2006 01:57 PM and is a permanent record located here: http://www.ripoffreport.com/r/Chakery-Design/Grand-Prairie-Texas-75053/Chakery-Design-ripoff-bad-service-stalling-never-completed-project-money-not-refunded-213391. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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