- Report: #1068869
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Complaint Review: Shrink-A-Bulls Bulldogs | Ripoff Report Verified™ …businesses you can trust. Satisfaction guaranteed. Focused on quality not quantity only breeding or or two litters per year. Shrink-A-Bulls specialize in pure bred Champion English Bulldogs, pure bred French Bulldogs, & rare exotic colored bulldogs. Dogs raised in loving home, known by movie stars and the rich and famous as reliable breeders.
Champ BulldogsInternet USA
Shrink-a-Bulls Bulldogs REVIEW: Shrinkabulls Champ Bulldogs breeder American Kennel Club (AKC) registered breeder, Orthopedic Foundation for Animals (OFA) health certified. Many of Shrinkabulls' bulldogs AKC Canine Good Citizen (CGC) titles,other Championships, titles, service dog & therapy dog certifications. Bulldogs raised in a loving home instead of puppy mills!
*UPDATE: Recognized by Ripoff Report Corporate Advocacy Program as a safe business service – Shrinakbull dog breeders pledges to always resolve any issues! Feel safe, confident & secure when doing business with Shrinkabulls dog breeders. Shrinkabulls recognized by Ripoff Report Verified™ as a safe business service.
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EDitor’s UPDATE: Positive rating and recognition has been given to Champ Bulldogs / Shrinkabulls for its commitment to excellence.
SHRINK-A-BULLS CONTINUES TO PROVE "WHO THEY ARE” IN TERMS OF QUALITY & REPUTATION
"We have gone to great lengths to make sure to try and resolve any and all customer issues to the best of our abilities. We have joined the Corporate Advocacy Program because we want customers to know we will resolve any and all customer issues. We want our customers to have the most enjoyable experience possible in learning about the breeds we work with and selecting and bringing home their new puppy. We have proven our passion for quality and our reputability time and again. [continued below]....
Life Stages Video to show our puppies growing up with our children
"We are recognized worldwide not only for breeding surpassingly beautiful healthy bulldogs from the best pedigrees in the world, but also for our strong celebrity association. Our dogs have appeared in countless movies, music videos, celebrity photo shoots, magazines and MTV shows, some of which have been viewed over 100 million times! One small example is a beautiful young celebrity actor bulldog puppy named "SHRINK-A-BULLS SLOAN" (2nd generation of this breeding line) who is staring in a big movie coming out early 2014! Academy Award and Golden Globe nominated actor “Eric Roberts" (actress Julia Roberts brother) is holding her in the previews (movie teasers)! http://www.youtube.com/watch?v=OIyVhlb1ubw&feature=youtu.be&t=1m3s”
JOE JONAS (Jonas Brothers) & ASHLEY GREENE (Alice in Movie "Twilight") adopting "Shrinkabulls Winston". Our family hand delivered him :) Winston is Joe's best friend. He goes everywhere, even on tour:)
The information provided in this report below is based on comments made by Abe Ward during an onsite inspection held by a third party verification company with no biases toward Shrinkabulls.
Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..
Shrinkabulls are dog breeders that breed English and French bulldogs.
PLATINUM SINGER JASON DERULO: TRUMPETS WITH SHRINKABULLS HOME BRED PUPPY"JAX
Their customers mostly come from referrals, or from internet searches and their website.
SHRINKABULLS ACE CELEB SHOOT WITH "KEANA" & GLEE'S "SAMUEL LARSEN"
Shrinkabulls / Bulldogs Only Sold to Good Homes raised by loving family hobby breeders, registered with the AKC and SDI
After a potential customer contacts them, they have them fill out and application and provide references. If the references are good and they believe it will be a good home for the puppy, they will allow them to purchase the dog. They are provided with a contract of sale, Shrinkabulls keeps one copy and the customer gets the other. Then they pay for the puppy and it is delivered to them.
MOVIE PREVIEW "MAUL DOGS" Golden Globe nom winning actor "Eric Roberts" (actress Julia Roberts brother, movie teasers) starring "Shrinkabulls Sloan"
Shrinkabulls only allows adoptions to good homes, their goal is a happy and healthy life for all their bulldogs.
Shrinkabulls is not a certified business, they are hobby breeders. They are registered with the AKC and SDI. The AKC came out and did a home inspection in 2013 because that is required if a breeder has over 6 litters in a year, or over 20 transactions. They passed the inspection and are AKC and SDI registered. They also have OFA, CGC titles, and FCI, all of which are currently maintained and in good standing. They are not part of any relevant professional organizations other than those previously listed.
Another OUR BABY WITH ONE OF OUR PUPS
Shrinkabulls / Customer Service & Care
During the onsite interview, Owner Abe Ward was asked to describe some of the common complaints that they receive: “We have never, ever received one legitimate complaint. Never, ever, ever, ever, ever! Never! Because we will break our necks for people, we will give them free puppies or whatever they want, to solve a complaint. All the time we go above and beyond what any other breeder would do, but the fact is our reputation is huge. We have dogs that are in music videos that have been viewed thousands of times. The only complaint we had, the last complaint we had, was from a lady that said we were not AKC registered, we’re not a breeder, and we never even sold her a dog! We never met her in person and I have all the proof (of the dog’s lineage). We were accused of importing the puppies from other countries. I have the DNA proof, the AKC records, I showed them, and I put it on my Ripoff Report. After we came back to the report it was proven to be a fraudulent claim. We have never had a real, actual legitimate complaint because it’s pretty easy with what we do to do right by people, it’s not that complicated. No one trying to do wrong would refund your money, pay vet bills, and let you have the puppy! We go to extremes to do this.
POP STAR KEANA "CANDY FROM STRANGERS IN ITUNES STARING SHRINKABULLS ACE & SHRIKABULLS SLOAN
We’ve had 3 Ripoff Reports and all but one offered rebuttals and that last one was a lady that had nothing to do with us.”
Their standard practice for taking care of a complaint is to get back with people as fast as they can and try to be reasonable. They go over their contract and, if necessary, a replacement puppy is offered. Their contract states that they do not give cash refunds, but they have given cash refunds in the past if the customer is not interested in a replacement puppy. They will break the contract to make the customer happy.
CHER LLOYD MUSIC VIDEO "I WANT YOU BACK" VIEWED OVER 100 MILLION TIMES", ALL OVER MTV. STARRING HOME BRED PUPPY "SHRINKABULLS LEGACY"
Mr. Ward was asked to describe a specific situation where a client was not satisfied with the level of service or products they received: “We basically will do anything. We hope they will be reasonable, but if they won’t relent we’ll do it. The only 2 complaints we had, the people offered a rebuttal on Ripoff Report, and they went back and publically apologized on Ripoff Report. The only one that didn’t was someone that didn’t buy a puppy from us. She never even dealt with us.”
Shrinkabulls has a standard process for following up with customers after a purchase. When a puppy goes home with its new owner, they follow up at least every other day by phone or email for the first few days. After that, they will generally checkup at least monthly to make sure everything is going smoothly.
SINGER CHANTEL, "SENDING MY LOVE" STARRING SHRINKABULLS LEGACY When asked what types of changes they have made to honor their commitment to make things right with the customer, Mr. Ward stated, “From the beginning we have busted our butts to do anything for anybody. This hasn’t changed. We give people free dogs when they don’t deserve them. We’re the only ones that do that! I can’t think of any other changes we’ve made except we’re trying to be more organized. We get back to people right away.”
Our baby son with our Home Bred Puppies
Mr. and Mrs. Ward are pleased to be a part of Ripoff Reports Corporate Advocacy Business Remediation and Customer Satisfaction Program. They want to be a reputable company and for their customers to be comfortable with purchasing from them. They hope this process will prevent people from being pushed away from buying from them. They believe that it is not about selling puppies, it is about getting them into the best homes.
GROUP "DELTA REA" "IF I LOVED YOU" STARRING SHRINKABULLS LEGEND
Shrinkabulls / Statements from Veterinarian.
"This is by far the most caring most responsible dog breeder I have ever worked with. Mr. Ward has never turned down any procedure recommended for any of his dogs regardless of price. I have never seen him or any one in his family breed a dog that wasn't of sound health & high quality. Many of the puppies sold to new families continue being patients of my clinic & these puppies are all very healthy sound quality beautiful adult dogs. I have yet to have an owner complain which says a lot considering all the issues that this breed is prone to in general. I strongly recommend this breeder to anyone looking to purchase a bulldog puppy.” ~ Shrinkabulls Veterinarian
Actor Tyler Posey (of Teen Wolf/Maid In Manhattan Jennifer Lopez) with "SHRINKABULLS TITAN" for TROIX Magazine
STATED IMPROVEMENTS FROM SHRINKABULLS BULLDOGS
They’re new policy is to always contact all customers to gather valuable feedback so that they can continue to adapt and deliver the best dogs possible and to keep good feeling and communication with all puppy families. They are willing to go beyond the call of good customer service and, in the event anyone is unhappy do what it takes to make things right with their customers in any reasonable manner. We do offer a one year health guarantee for listed congenital defects. However, in any event we try to do what we feel is truly fair and reasonable. To treat others the way we would expect to be treated.
OUR BEAUTIFUL HOME BRED LILAC MAGNUM
S.B recognizes that complaints posted on Ripoff Report (whether true or not) are issues that need to be addressed, not ignored. If handled correctly, complaints can be valuable learning opportunities. While S.B does not have any legitimate complaints they are constantly working to improve communication because it has been hard at times for them to return all emails from new people quickly due to large family responsibilities, having 5 children (3 of which are still in diapers), constant animal care & full time jobs. Also by joining this program Mr. Ward has made a positive step in communication & customer service as any legitimate concerns will be addressed. Often times, however, competitors (fellow dog breeders) will post fraudulent untruthful reports to cut down competition with other breeders. This mis-informs customers. This program allows Ripoff to proactively investigate any complaints that are made to solve them or discover if they are fraudulent so that in the end the customer gets the correct facts.
OUR HOME BRED BLUE & BLACK PUPPIES
In summary, after our investigation, which included discussions with Mr. Ward and many of his past and current associates, Ripoff Report is convinced that this dog breeder is committed to quality delivery of services resulting in total client satisfaction.
Read more aboutt why consumers should feel confident when doing business with a member of Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, it’s a long name for a program that does a lot for both consumers and businesses alike.
Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, a program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.
As a matter of policy, when a business becomes a member of the Corporate Advocacy Program they agree to allow Ripoff Report to contact every client who filed a complaint so they can make things right with them. In order to confirm that the complaints were resolved, Ripoff Report is copied on all responses so we can insure that the member business did right by their customer.
NOW TO THE ORIGINAL REPORT THAT WAS FILED
Champ Bulldogs Scott Ward, Andrea Ward, Caroline Ward and Shrinkabulls Champ Bulldogs is not AKC registered and their puppies are from abroad Internet
After contacting Champ Bulldogs also affiliated with Shrinkabulls regarding a puppy I was interested in the whole disaster started right before my eyes. The lady was kind and very informing at first, her name was Caroline and although she never would give me her last name or much information about herself she claimed to have worked directly with Andrea and Scott Ward which are the owners of Champ Bulldogs or Shrinkabulls. I was given a long sob story about her health, how the puppies meant so much to the family and were the last of a dying pedigree that would always be extremely special to them. Then the BS started, I was rushed into placing a deposit only 24 hours after making contact, not given any information about their AKC registry and only told the dogs were FCI papered and in the process of being dually registered with the AKC at which time she sent me a sire liter processing receipt. Which later I found out to be a bunch of lies, AKC never once could verify the information they were giving to me, Bulldog Club of America which I was referred to by the AKC was very informing and almost alarming to what degree these people go to scam people out of their money. I soon learned all information I was being given was falsified and from a litter they'd registered in 2009. I was given a name and number for a veterinarian hospital they claimed had helped with the birthing of the beautiful puppy I was interested in, after doing my research I found that the Vet was nowhere I would ever take my dog and hardly recognized by any credentials, website or AKC and BCA associations. They then started to get a little frusterated as I worked through the information, constantly staying in contact with them and allowing them to keep providing any and all information they were able to. All of which was very confusing and completely bogus without any verifiable means. After making multiple calls to the AKC trying to verify their registrations, I finally followed their advice and caled the Bulldog Club of America and had a long talk with a lady that knew of Scott Ward and his entourage quite well and over the last 15+ years has heard and dealt with many of unsatisfied clients. I was told the puppies they are selling won't ever be AKC registered because they're all from the Netherlands and other foreign countries along with a lot of examples from other clients that have had beyond bad experiences with Champ Bulldogs. Caroline will all along maintain that the reason nothing checks out is because they're FCI registered and in the process of being AKC registered, if you check into that it won't add up and will just end with that's not even possible. After giving them the benefit of the doubt I was going to still try and work something out as the puppy they showed photos of on their website was absolutely adorable. But after asking for references multiple times I realized she was ignoring my request, never once gave me an email or telephone number to a happy client and sort of looking past that I figured if they could send me current cell phone photos of the puppy with todays date on a piece of paper then maybe we could still work something out, that again was a dead end and something they refused to do. Only then she said I have asked for more information than anybody they've ever sold a puppy to and that they would be keeping the dog I placed a deposit on but would not be able to refund my deposit because that's non-refundable. I never once told them I was done doing my research and trying to pursue the purchase of the dog, I simply stated how I was interested in finding out more information and hopefully something confirming enough to feel safe about wiring them as they requested the remaining $4,700. They would pressure me, say that I needed to send the money before they sold the puppy to another family that was interested and then once I had told them nothing checked out and that I was going to need photos and references they decided they were going to keep the puppy. I spoke with a lady that was referred to me through the BCA and she explained how her expereience went with them quite some years ago and just off what she stated I had finally made my decision it was time to write this review and let others possibly interseted in the Champ Bulldogs know it's nothing to get involved with. They won't let you come to their home and purchase the dog, only want to ship the puppy via United Airlines and will demand your deposit immediately after contact stating they have many of interested people that are looking for puppies and they won't be able to hold it without the deposit. Immediately after receiving the deposit they'll flood your inbox with unnessecary information all to take your attention off what really matters and then request you send the remaining funds within 48 - 72 hours or else they'll have to sell the puppy to the next interested individual.
Last words would be to contact me with any questions regarding my experience and to stay away until you have checked each and every avenue given to you. They are very good at what they do, have no credentials and will not give you references as the AKC requested I have before ever considering a purchase online. They won't allow you to meet the sire or dam (father or mother) and continously confuse you on where they're located. They gave me information to three different towns located in Ohio and claim Scott lives in Maryland and that they just recently relocated to Ohio. I have made contact with the Attorney General for the state of Ohio and plan to speak with the Better Business Bureau about their conduct as well.
This report was posted on Ripoff Report on 07/21/2013 11:14 AM and is a permanent record located here: http://www.ripoffreport.com/r/Champ-Bulldogs/internet/Champ-Bulldogs-Scott-Ward-Andrea-Ward-Caroline-Ward-and-Shrinkabulls-Champ-Bulldogs-is-1068869. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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