- Report: #988067
Report - Rebuttal - Arbitrate
Complaint Review: Champion
ChampionPO Box 540156 El Paso, Texas United States of America
Champion Federal Mogul Declined rebate El Paso, Texas
After ordering, I went online to print off the rebate form and its states if parts were ordered on-line I needed to include the packing slip with the reabte.
Shipment arrived about a month after ordering (28 days). The following day I filled out the rebate form, included the packing slip and took it to the post office. I was informed on Dec 26th that my rebate was declined as it was not postmarked within 14 days of purchase.
I wrote a response to Federal Mogul advising that due to shipping, I simply could not have sbmitted within that timeframe. They responded that since my rebate was not postmarked within 19 days of purchase they were unable to process. I'm not sure how/why the timeframe changed from 14 to 19 days - but in either case I lose.
I opted to select Champion products and ship them in simply because of this rebate. I would have been better off driving to the nearest dealerhsip. At least they take advantage of people up front instead of delaying it with the false promise of a rebate.
This report was posted on Ripoff Report on 12/28/2012 09:33 AM and is a permanent record located here: http://www.ripoffreport.com/r/Champion/El-Paso-Texas-88554-0156/Champion-Federal-Mogul-Declined-rebate-El-Paso-Texas-988067. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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