- Report: #801556
Report - Rebuttal - Arbitrate
Complaint Review: Chapman Dodge Chrysler Jeep
Chapman Dodge Chrysler Jeep3175 E. Sahara Ave. Las Vegas, NV Henderson, Nevada United States of America
Chapman Dodge Chrysler Jeep on false pretenses swold me a vehicle, along with that they ran my credit more than one time, and knowing I was going to get my loan via my credit union they would not deliver appropriate documents, Henderson, Nevada
*Consumer Comment: Confused
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I have had to refinance my loan and the car had to be classified as used then I realized my credit was ran multiple times at the dealership affecting my ultimate score by a drop in 80 points!!!.....Furthermore I go to use the u-connect and call the 1-800 number for servicing and they ask me for the VIN number then tell me I do not have this feature in the vehicle!!! All the panel buttons for the feature are present and TJ Galina told me it only required activation once the vehicle was purchased! Furhtermore my broher is a mechanic and he informed me that it is not the 2011 with the Penastar engine it is the 2012! Theses peopke at Chaoman have given me the nightmare experience of going to a dealership thsat I had only heard of and never experienced. One good thing is I like the Dodge Nitro it is a nice vehicle that rides smooth....I would NEVER reccomend going Chapman Dodge Chrysler and Jeep as these people even shocked my loan officer at the credit union with how they do business! If you do your credit will be negatively impacted and they may sell you something that doesn't exsisit in the vehicle.
This report was posted on Ripoff Report on 11/24/2011 04:47 PM and is a permanent record located here: http://www.ripoffreport.com/r/Chapman-Dodge-Chrysler-Jeep/Henderson-Nevada-89014/Chapman-Dodge-Chrysler-Jeep-on-false-pretenses-swold-me-a-vehicle-along-with-that-they-r-801556. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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