Complaint Review: Charles Daher's Commonwealth Chevrolet - Lawrence Massachusetts
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- Author Confirmed
- Charles Daher's Commonwealth Chevrolet 1 Commonwealth Drive Lawrence, Massachusetts U.S.A.
- Phone: 978-687-3000
- Web:
- Category: Auto Dealer Repairs
Charles Daher's Commonwealth Chevrolet Service Department adds Refridgerants, coolants, and fluids to extended service agreement deductable and claims that company will not pay. FALSE!!! Lawrence Massachusetts
*REBUTTAL Owner of company: former employee/theft
*REBUTTAL Owner of company: bumper to bumper warranty does not cover preventive maintenance:oil change,coolant,refrigerent refills
*REBUTTAL Owner of company: your wife wants me
*UPDATE EX-employee responds: It is the dealer's own warranty!
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I went to pick up my son's truck at Commonwealth Chevrolet after covered repairs (Extended Service Agreement),(Portfolio) were performed. I was told that it would cost $137.05 versus The $50.00 deductable as stated on the extended service agreement,which commonwealth motors sold my son for the sum of $1,695.00. I asked why and was told the the extended service agreement does not cover refridgerants,coolants,or fluids. I paid the amount they requested and went home.
Once I got home I found the extended service agreement and looked up what is not covered. it stated that refridgerants,coolants,or fluids are not covered unless they are for a covered repair, which they were. I went back to Commonwealth and pointed this out they made a copy as if they did not know the agreement and nothing was done.
I called the extended service agreement company and they stated " Why would we pay for coolants or fluids when Commonwealth never submitted them. I cannot prove it but it is my opinion that the extended service agreement company will not pay the inflated rates that commonwealth is charging for these items, so commonwealth charges the customer and recieves the inflated rate.
I am now going through the extended service agreement company for a reinbursment of the $80.09 which Commonwealth Chevrolet over charged me. I have already tried to contact attorney's in regards to a class action lawsuit but evidently it is not worth thier bother. If I do not get my money back from (Potfolio) I will file a claim with small claims court against Commonwealth Chevrolet
Ronald
Lawrence, Massachusetts
U.S.A.
This report was posted on Ripoff Report on 06/10/2006 07:45 AM and is a permanent record located here: https://www.ripoffreport.com/reports/charles-dahers-commonwealth-chevrolet/lawrence-massachusetts-01841/charles-dahers-commonwealth-chevrolet-service-department-adds-refridgerants-coolants-an-195774. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#4 REBUTTAL Owner of company
former employee/theft
AUTHOR: Charles daher - ()
SUBMITTED: Tuesday, November 19, 2013
this is a rebuttle against the former employee.i know exactly who you are...your the theft i caught stealing new tires off my racks...i caught you rolling my new tires and putting them in the dumpster...i could of had you arrested.i hire you take you off the streets and feed your family and you repay me by stealing my tires...you got fired,your back on the streets and your trying to get back at me for firing you...your such a lier,and a theft...i work very hard for my business and you want to steal from me.how dare you...
#3 REBUTTAL Owner of company
bumper to bumper warranty does not cover preventive maintenance:oil change,coolant,refrigerent refills
AUTHOR: Charles daher - (U.S.A.)
SUBMITTED: Sunday, February 14, 2010
if you want to take a ride on the charles daher expresss you have to pay the toll!!!
#2 REBUTTAL Owner of company
your wife wants me
AUTHOR: Charles daher - (U.S.A.)
SUBMITTED: Sunday, February 14, 2010
you are a stupid,stupid man...you complain about me because i had an affair with your wife..how dare you lie about me...
#1 UPDATE EX-employee responds
It is the dealer's own warranty!
AUTHOR: Kevind38 - (U.S.A.)
SUBMITTED: Thursday, July 24, 2008
As a former employee of the company I want to let you in on a little secret. Commonwealth is self-insured. The company that carries the service contract is called Portfolio. They administer the contracts and act as the liason between the consumer and dealer to mask the fact that the DEALER is actually the one who is turning down the claim. If you only paid 1,695 for the warranty you got off cheap. Most people pay much more and never get a claim approved. If you think that they steal from customers, try being an employee.
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