- Report: #1172104
Report - Rebuttal - Arbitrate
Complaint Review: Charles Ray & Associates
Charles Ray & AssociatesNationwide USA
Charles Ray & Associates The Showroom at the Dallas Trades Center are not honest and have no Integrity at all!.They do not return phone calls and do not take care of the Designers .Do yourself justice and do not purchase from this Furniture Showroom. Charles Ray does not Deliver what you order!They take your money and do not care about the Consumer. Dallas Texas
*REBUTTAL Owner of company: The Truth about this claim
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I am a Interior Designer located in Dallas Texas.I purchased 2 swivel chiars for a client and they were delivered as non Swivel chairs.
Charles Ray after 6 weeks came to pick up the chairs to have swivels installed on the chairs.After another 6 weeks the chairs were still not completed.My clients wanted to their money back for chairs that still were not Delivered. Charles Ray Never issued me a Credit for the chairs.
I told my clients that I would go right to the Miles Talbot Manufactuer and order the chairs direct so that Iwould not have to use Charles Ray showroom again.
When I placed the order for the new chairs Charlesd Ray showroom found out about the order with Miles Talbot and they told the Manufactuer not to make my order.The manufactuer cancel my order due to Charles Ray Showroom and now after 6 months my clients still do not have thier Furniture.
Charles Ray Showroom has not been honest in this transaction and they have no Integrity at all.
I would not recommend this Company to any Interior Designer.They speicalized in Miles Talbot and Michael Thomas Furniture.Beware!
This report was posted on Ripoff Report on 08/25/2014 08:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/Charles-Ray-Associates/nationwide/Charles-Ray-amp-Associates-The-Showroom-at-the-Dallas-Trades-Center-are-not-honest-and-1172104. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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