• Report: #446939

Complaint Review: Charles T. Almond's Tax Payer Clinic

  • Submitted: Mon, April 27, 2009
  • Updated: Sat, July 14, 2012

  • Reported By:LDF Wisconsin
Charles T. Almond's Tax Payer Clinic
1770 Old Spring House Lane Atlanta, Georgia U.S.A.

Charles T. Almond's Tax Payer Clinic Took my $6,500 retainer and provided no representation Atlanta Georgia

*Consumer Comment: I spent 19 years working for the Better Business Bureau and I know hundreds of business owners. Charles T. Almond is one of the "good guys."

*REBUTTAL Owner of company: Please read rebuttal.

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I first spoke with Charles Almond in mid-July 2007, when he informed me that the IRS had made dramatic changes in its Offer In Compromise Program whereby the IRS allowed most taxpayers to completely satisfy their tax debts for one time payments of a few cents on the dollar. As justification of the $6,500 retainer, Mr. Almond advised me that he was an attorney who had represented many prominent clients and corporations before the IRS and that he would be personally handling my tax case. On July 27, 2007, paid the $6,500 retainer, signed a retainer agreement with Mr. Almond and executed a Power of Attorney Agreement (IRS Form 2848) naming Charles Almond as my attorney-in-fact to represent me before the IRS.

After Mr. Almond has received my $6,500 retainer it was very difficult to reach him on the phone and in fact I only spoke with him one time after he received the retainer. Under the Retainer Agreement Mr. Almond had only two responsibilities: (1) insulate me from further contact with the Internal Revenue Service; and (2) secure a settlement with the IRS incorporating my selecting plan of resolution. He did neither. In fact the last time I had any contact with Mr. Almond was on late August of 2007, after that Mr. Almond provided no further representation.

Subsequently, I received from the IRS Tax Examination Changes, Notices of Deficiency and additional Levies. I appealed the proposed income tax examination change and represented myself at a Collection Due Process Hearing (even though the IRS notified Charles Almond of the hearing as my authorized representative) on March 19, 2009. Mr. Almond never secured any settlement for me with the IRS and as of late March I finally was able to pay my entire tax bill which including penalties and interest was significantly higher than when I hired Charles T. Almond. The retainer I paid Charles Almond was $6,500 and as a result of his representation I saved nothing. In fact, due to his failure to provide any representation in securing a settlement I incurred higher penalty and interest charges on my tax liability.

I recently sent Mr. Almond a certified letter demanding the return of my retainer for failing to provide the representation he was contractually obligated to under the terms of the Retainer Agreement and received no response. If anyone reading this post is considering hiring Charles T. Almond to represent them in a tax matter I would strongly urge them to stay away. If you have had a similar experience with Charles T. Almond I would urge you to file a complaint with the State Bar of Georgia Rules of Professional Conduct and the IRS Director of the Office of Professional Responsibility.

LDF, Wisconsin

This report was posted on Ripoff Report on 04/27/2009 03:39 PM and is a permanent record located here: http://www.ripoffreport.com/r/Charles-T-Almonds-Tax-Payer-Clinic/Atlanta-Georgia-30338-6216/Charles-T-Almonds-Tax-Payer-Clinic-Took-my-6500-retainer-and-provided-no-representatio-446939. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

I spent 19 years working for the Better Business Bureau and I know hundreds of business owners. Charles T. Almond is one of the "good guys."

AUTHOR: Glenn (formerly with the BBB) - (United States of America)

I have personally known Charles T. Almond for over 20 years and have been referring many clients to him the entire time. Each time I refer a client to him, I receive a call from that client thanking me for saving them from an IRS nightmare.  For 30 years Charles T. Almond and his staff have helped thousands of clients quickly and legally resolve back taxes owed to the IRS.

Here are some facts from their website:

As the nations largest and oldest professional firm devoted to the resolution of Internal Revenue Service collection matters, they are the acknowledged leaders in their field. They pride themselves on their integrity and commitment to their customers.

They have helped thousands of taxpayers across America protect their homes, businesses, wages, bank accounts and retirement from tax liabilities that often run into the millions of dollars. Since their staff are former Collection Division employees whose work experience inside the IRS averages 25 years, they understand the system and how it
works. This allows them to help resolve your IRS problems quickly, efficiently and within proper ethical bounds.

Once they step in, the IRS is required to deal with them and prohibited from dealing with you.

Their expertise in knowing exactly how to talk to the IRS Collection Division allows them to get you the best possible resolution for your back taxes saving you money and allowing you to get your life back on track.

I know for a fact that Taxpayers Clinic, Inc. maintains the highest rating a business can have with the Better Business Bureau A+. This is true and completely verifiable.

Feel free to contact me for more information.
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#2 REBUTTAL Owner of company

Please read rebuttal.

AUTHOR: Charles T. Almond - (U.S.A.)

List below is the response to the above client and we believe it to be self explanatory. Please read rebuttal.

May 11, 2009

Mr. B**** L******, Esquire
P.O. Box ***
Lac Du Flambeau, WI 54538

Re: Your Refund Demand

Dear Mr. L******:

Having understood that you do not quite understand some of the IRS related matters that have transpired over the term of the last several years and that you believe that our company has in some way let you down, I would like to address the information that is contained in your file.

Since engaging the company in July, 2007 to represent you before the Internal Revenue's Collection Division, we have continuously had our Power of Attorney on file with the IRS. Consequently, we have been copied on everything generated by the IRS which has been addressed to you. A review of these materials indicate that subsequent to our rendering of professional services, which resulted in the release of the Wage Levy placed on you by the IRS, the basis of our July, 2007 engagement, that you incurred the attention of the IRS Examination Division.

Our file does not disclose any further IRS Collection Division activity but for those Examination Division matters which eventually evolved into additional amounts owed. These subsequent matters were not a part of our July, 2007 engagement wherein we agreed to represent you with regard to your matters currently before the IRS Collection Division.

You are not the first individual to have confused the IRS Examination Division with the IRS Collection Division. Many people believe the IRS is simply the IRS. On occasion, it has been further misunderstood that any situation which develops relative to the IRS should be included in an all encompassing, never ending part of an individual's representation by our company. Unfortunately, neither our company nor any other known can offer never ending engagements of all subsequent events.

Accordingly, I would be pleased to discuss your options and alternatives relative to these subsequent matters for no additional charge whatsoever. Otherwise, I trust you will not continue a campaign of disparaging the company's name as you did in the internet's rip off report just to attempt the leveraging of a refund of your July, 2007 fee without more reflection and discussion, if necessary, concerning the above circumstances.

Very truly yours,

Charles T. Almond, President
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