• Report: #597084

Complaint Review: Charter Cable Communications

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  • Submitted: Mon, April 26, 2010
  • Updated: Fri, May 07, 2010

  • Reported By: Geri — hurst Texas U.S.A.
Charter Cable Communications
165 knights way fon du lac, Wisconsin United States of America

Charter Cable Communications charter's prices are deceptive fon du lac, Wisconsin

*UPDATE Employee: Charter Communications

*UPDATE Employee: Charter

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charter promised a price{quoted to the penny} for their service for a locked in time period. when the bills arrived the cost was $60 more annually than promised. when charter was contacted, they said it was a tax increase{which has NOT occurred}. then they said the {to the penny} price quote was an estimate. even though 2 employees, on 2 different occaisions quoted me the lower price.


if they steal $60 a year from every customer, that is a big profit. just sayin'. 


This report was posted on Ripoff Report on 04/26/2010 07:36 PM and is a permanent record located here: http://www.ripoffreport.com/r/Charter-Cable-Communications/fon-du-lac-Wisconsin-/Charter-Cable-Communications-charters-prices-are-deceptive-fon-du-lac-Wisconsin-597084. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Charter Communications

AUTHOR: Umatter2charter - (USA)

Good afternoon my name is Robert I work in the social media department with Charter Communications.

I do apologize about the problem you are having and we would like to help.

Please email us at umatter2charter@chartercom.com with your issue along with your account information (acct #, telephone and address) we will escalate this immediately.

Please include in the title of your email this is from Ripoff Reports and in the body of your email include the link to your Ripoff Reports claim.
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#2 UPDATE Employee

Charter

AUTHOR: Umatter2charter - (USA)

Good afternoon my name is Robert I work in the social media department with Charter Communications.

I do apologize about the problem you are having and we would like to help.

Please email us at umatter2charter@chartercom.com with your issue along with your account information (acct #, telephone and address) we will escalate this immediately.

Please include in the title of your email this is from ripoffreport claim and in the body of your email include the link to your Rip off report claim.
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